How to connect a conference call. How to connect and disconnect the Conference Call service from Beeline? How to use the option

21.11.2023

With the advent of mobile communications, communication between people has become much more convenient. Today, mobile conversations are an integral part of modern society. With the development of mobile television systems, new services have appeared that are designed to make communication between subscribers via mobile devices even more convenient. This service includes “Conference Call” from MTS, and in this review we will talk about what “Conference Call” is, what it is intended for and what are the conditions for its use.

What is "Conference Call"

The big advantage of this option is that not only MTS subscribers, but also users of other operators can take part in the telephone conference. Even a subscriber calling from a landline can be connected to a general conversation.

Advantages of the Conference Call service

This option has great advantages. For example, you can connect up to six interlocutors at the same time, and this is no longer a small number of simultaneously talking subscribers.

In mobile conference modes such as “Call Waiting/Hold” are available.

At the request of the interlocutor, you can disconnect from the conversation or add a new participant to the mobile conference at any time. If one participant disconnects, this will not affect the other interlocutors, who will also be able to continue communicating.

You can use the “Call Transfer” mode, then the subscriber will be able to forward his call to any other device, both mobile and landline. It is worth noting that if a subscriber switches a call from one phone to another, the conversation on the first device will be interrupted.

How to connect “Conference calling” from MTS

To activate this option, you must enter into an agreement with MTS. Also, before activation, you need to check whether the “Call Waiting/Hold” option is active on your mobile device. If this option is not available, then you can connect it using the USSD command: * 43 #.

Methods for connecting “Conference Call”:

Open MTS Service using the command * 111 #, select the appropriate item in the menu and connect it;
Log in to the subscriber’s Personal Account through the company’s official website and find this option in the list of additional services;
Send a message with the numbers “2115” to the short service number 111;
Call technical customer support number 0890 or 8 800 250 08 90, wait for the operator to respond and indicate your desire to activate the option. Employees will not only help you make the connection, but will also inform you on any other issues related to MTS cellular communications.

How to use the service

To use Conference Call you will need control codes:

Adding a new interlocutor to the general conference - “3”,
Changing the conference mode, for example, active mode or call hold - “2”,
Removing a participant with serial number X from the conference (each interlocutor connected to the general conversation has his own number) - “1X”,
Call transfer (connecting a held or active call and disconnecting the conference creator) - * 70 # .

After entering one of the codes, you need to press the call button.

Service cost

Connecting to “Conference Call” is free of charge. There is no subscription fee, with the exception of some tariff plans for a number of cities.

Payment for calls under the option is made as follows:

The initiator of the conversation pays for the connection with each interlocutor. Payment is made depending on tariff conditions. If a call is made to a landline number or outside your home region, then payment will be charged in accordance with the cost of these calls under the terms of your tariff plan.
Each interlocutor will pay only for the conversation with the conference creator.

Calls using the Call Transfer service are charged as follows:

The interlocutor who has expressed a desire to activate “Call Transfer” pays for communication with each of the group members. Payment continues to accrue until the conversation between all participants is completed. This means that the initiator of “Call Transfer” pays for the communication even if the initiator himself disconnects from the conversation. The cost is divided into two parts - before the service is activated and after.

How to disable “Conference calling” from MTS

If you no longer need this option, then disable it using the command * 111 * 49 # or send an SMS message with the text “726” to the service number 111.

More detailed information about the operation of a mobile conference, its cost for a number of tariff plans, and the calculation of payment when using “Call Transfer” can be found by calling the MTS contact center at 0890 (for internal subscribers) or 8 800 250 08 90 (for subscribers of other mobile operators).

Until recently, it could be said that mobile communications were significantly inferior to direct communication due to the inability to conduct a discussion between several interlocutors at once. But the need for multilateral negotiations among people located at a distance from each other increased every year. Therefore, leading operators have not ignored this issue. MTS was one of the first in Russia to offer its customers a simple and very convenient service - the Conference Call service.

What are Conference services

Using this service, the subscriber can carry on a conversation simultaneously with several interlocutors who are users of the MTS operator or other operators (landline ones inclusive). The number of participants should not exceed 6 people. To carry out a conference, no additional devices are required, just a cell phone is enough.

Becoming an MTS subscriber is very simple - just activate.

Conference capabilities

The conference initiator gets the opportunity to manage the conversation:

add new participants to it, as well as exclude them at your discretion;
switch to standby mode during communication and make the necessary calls, answer incoming calls.

All actions can be performed from the phone keypad or using special commands.

How to connect a conference call

Before connecting a conference call, you should make sure that your mobile phone supports this function. Then you should activate the “call waiting and holding” mode by dialing the combination *43#call button.

Then you can connect the conference call using one of the following options:

dial from your mobile device *111#call key (select the desired item from the voice menu);
activate the service via the Internet assistant;
send an SMS message to number 111, where in the text field enter 2115.

To deactivate the service dial *111*49# call key.

Tariffing of services

Each conference participant pays for the call according to his or her tariff plan.

How to connect a participant?

To join the interlocutor to the conference, dial his number, when connecting, dial the number 3 and the call button. To make an exception - number 1 is the serial number of the desired interlocutor and the call key.

More detailed information can be found on the MTS website or by calling the hotline at 0890.

As an alternative way to resolve any issues that arise, use the “Conference Call” service from MTS. It will be used even if it is not possible to gather all your acquaintances or work colleagues in the right place. That is, you can carry out a conversation with several MTS subscribers at once.

Convenience option

Many people will think about what qualities the service has. "Conference Call" and what makes it so attractive. Conveniences for users include:

With all this, it will be enough to use only your mobile phone and no other additional equipment.

Conference management

Including the call initiator, a total of 6 users can be included in the conference. At the same time, few people know how it generally works and how it is managed. You can join the conversation not only from mobile network users, but also from fixed-line subscribers. During the conversation, you can send it to standby mode, and all other participants will continue the conversation without you. At the same time, you can receive calls from other users, include them in the conversation, or exclude them from the conversation.

All manipulations can be performed through the mobile phone itself, using the menu or through special commands typed on the mobile phone keyboard. Examples include the following situations:

What is a conference call?

Conference calling is one of the popular additional telephony functions, thanks to which a subscriber can communicate with more than one interlocutor at the same time.

Depending on the telecom operator and the equipment used, you can organize both voice and video conferences. In the first case, subscribers can hear each other regardless of the number of participants in the conversation; in the second, they can also see their interlocutors.

IP conferencing expands the usual functionality. With its help, you can implement several additional features:

change the list of users directly during communication (add new participants and disable those who spoke);
demonstrate documents or presentations to all polylogue participants,
create a virtual “marker board” on which you can make notes during the conference, depict the dynamics of the process, etc.,
record a video report of the conference,
conduct a survey or business training during communication,
organize a general text chat,
show your interlocutors your computer monitor, etc.

In what cases is a conference call absolutely necessary?

Effective business communication takes many forms. At the stage of establishing contact with a potential business partner or client, dialogue will be productive, but there are also many situations in which a conference calling system is simply necessary.

Multilateral workshop.

To resolve work issues in a timely manner, it would be wiser to involve all interested parties in the discussion of goals, objectives, methods of their implementation and the pace of work.

The customer will be able to personally verify that his requirements are taken into account, make adjustments, and the performers will have the opportunity to clarify controversial issues and agree on the best ways to solve problems.

It is quite difficult to gather all participants in the project in one place, especially considering that many enterprises and organizations cooperate with business partners from other regions and even countries. Conference calling will solve this problem. All you need is to connect to the common channel in time.

Presentation of a product or service.

Presentation is one of the most effective ways to influence a potential client both at the stage of realizing the need for the proposed product and at the stage of choosing among similar market offers. If the client is in another city, or if you want to tell several people about a product or service at the same time, video conferencing will be the best solution.

Webinar or master class for company employees.

In constantly changing market conditions, it is important not to forget about the need to improve the qualifications of employees. Webinars will help familiarize specialists from all branches and representative offices with new trends or changes in the company’s corporate requirements at the same time. A master class from an invited expert in your industry will be the starting point for increasing the professionalism of your employees.

Job interview.

When it comes to replacing leading specialists, the opinion of all senior managers of the company about the candidate is important, regardless of where they are located. A conference call will allow you to evaluate not only the answers to the interviewer’s questions, but also the applicant’s behavior style, his self-confidence, ability to quickly navigate, etc.

Press conference.

Situations arise in which media representatives seek to obtain comments from the company’s management regarding one or another topical issue, an emergency situation, a new bill, etc. Organizing a press conference will take time, and the expert’s commentary will lose relevance. It is faster and easier to establish a video connection, and a video conference will allow you to reach media from different regions and countries.

There are many more cases in which a conference call will come in handy and will help solve a pressing problem. It is wiser to take care of connecting this service in advance so that it is at hand at the right time.

How to connect a conference call?

How to enable a conference call depends on your service provider.

Almost all mobile phone users can connect additional interlocutors to a telephone conversation. In this case it is required

press a certain key (if the second participant in the conversation should be the one who is calling on the other line right now),
enter a combination of numbers determined by the operator (if you need to add a person whose number you are about to dial to the conversation).
connect to the appropriate service on the operator’s website and conduct negotiations using a soft-phone based on a PC or laptop.

In the case of IP telephony, using conference calls is somewhat easier.

The service is most often activated by default. The interface already implies the presence of a corresponding button.

Price issue

Some players in the communication services market provide a monthly fixed subscription fee for the opportunity to use conference calls or a one-time payment when organizing a conference.

When using IP telephony, the conference between subscribers of the internal PBX network will most likely be free. Communication with interlocutors using communication services of a different type or another operator is paid according to the current tariff.

Conference calls save time – yours and your business partners’, allowing you to quickly organize negotiations, meetings, seminars; in addition, with the help of communication in this form, you can avoid mutual misunderstandings, significantly optimizing the timing of the implementation of assigned tasks.

We invite you to learn more about the tariffs for calls through a virtual PBX website.

You can talk on a mobile phone not only with two people, but also with five people. To do this, you don’t need to use a speakerphone or gather in the same room. It is enough to use the Conference Call service from MegaFon. The service allows you to combine up to five subscribers in one conversation. Thanks to this, you can organize a collective conversation with your friends and family. For large companies, the Online Conference service will be useful.

The conference call service has been operating in the MegaFon network for quite a long time. Another thing is that few subscribers know what it is. Nevertheless, the service exists, it is provided free of charge and opens up new opportunities for MegaFon subscribers. Let's try to figure out how this service works and how to manage a collective conversation.

The name of the “Conference Call” service speaks for itself - the service allows you to connect several subscribers to one conversation at once. Thanks to it, you can discuss business plans with your colleagues, talk with friends about an upcoming gathering in nature, or just chat with friends - the female part of subscribers will like the opportunity to make a collective call.

In order to use the Conference Call service, you need to have a phone that supports this functionality. It is very easy to check its presence:

Call any subscriber;
Wait for his response;
Press the number “2” and try to call the second subscriber (the first call will be put on hold);
During a conversation with the second party, press the “3” key - if your phone supports the conference call function, the three of you can talk.

After checking, you can try to connect the next person to the conversation.

Conference calling means that you will be able to hear all the participants in the conversation, and the other participants will be able to hear you and each other - this creates a collective conversation room.

During the conference, you will be able to control the conversation and enter into private conversations with your interlocutors. For a private conversation, you need to successively press the “2” key, the key with the number of the first connected interlocutor (for example, “1”) and the call key. To return from a private conversation to a general conversation, press the “2” key and the call key.

Can any subscriber independently remove himself from the conference? Of course he can - to do this, he just needs to complete the call. If you want to forcibly remove an interlocutor from a general conversation, press the “1” key, the key with the interlocutor’s number (in order of connection) and the call key.

In some mobile phones, the conference call control system is designed on a different principle - try to find out the details in the instructions supplied with your device.

How much does the Conference Call service cost? Its main advantage is that it is free - there is no subscription fee. As for paying for connections, it all depends on the directions of your calls. For example, one call can be made using included on-network minutes, while another can be charged as a call to MTS Kaliningrad.

Called subscribers, while in the home zone, do not pay anything. If the called subscriber is in roaming, then he pays for the incoming call according to his tariff plan.

How to connect a conference call on MegaFon

A notable feature of the Conference Call service from MegaFon is that you don’t need to connect it - it is already connected to all subscribers, as it falls into the category of basic services.

How to disable conference calls on MegaFon

It is impossible to disable the Conference Call service, as it included in the category of basic services and cannot be disabled. In addition, it is provided without any subscription fee.

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