iPad won't turn on: diagnostics and troubleshooting. iPad won't turn on or charge: what to do? What to do if your iPad turns off and won’t turn on

irik2012 » Date: 14-10-2016, 18:46

What to do if your iPad won't turn on. How to restore functionality to an Apple device? Causes, options and solutions to the problem.

Owners of Apple tablet computers running iOS are accustomed to the stable, flawless operation of their gadget. For this reason, any problems that arise during the operation of the iPad (2,3, Mini, Air) not only confuse the user, but also raise many questions. Eg, what to do if iPad won't turn on? Just yesterday there were no problems when working with an Apple device, but today when you press the “Enable” button, the device does not respond and the Apple logo does not even appear on the black screen.

First of all, don’t panic, run to a service center, or even try to disassemble the device. In 95% of cases, this problem can be solved in a few minutes, restoring the functionality of your gadget, using the tips given in this review.

Reasons why iPad won't turn on

Unfortunately, one of the most common problems with Apple's entire line of tablets is that they won't turn on. It’s hard not to agree that an Apple device that has stopped running is not much more useful than its box. But if the iPad does not come back to life after pressing the power button multiple times, you need to figure out what caused this “behavior” of your device.

There can be several options for this gadget behavior:

• problems, failures in the OS;
• problems in software, firmware;
• malfunctions in the motherboard;
• damage to the power connector;
• wear and tear of the power key;
• iPad malfunction;
• moisture entering the device.

If iPad won't turn on, check the battery charge level. A tablet or any other mobile device will not function if the battery charge is exhausted. Connect the device to a power source and after 15-20 minutes press the “Turn on” button. If the display shows a “red” battery, the charging indicator is on, everything is in order, continue charging the “Apple” device.

If the charge indicator is not displayed, you can change the power source by connecting the device to a different outlet. But if your iPad doesn't turn on after the battery is fully charged, the problem may be with the power button itself.

Another step that can be taken to resuscitate the iPad is to simultaneously press the on/off button and the Home key, the so-called Hard Reset (reset to factory settings).

Press and hold two buttons for ten seconds. If the Apple icon lights up on the display, everything is fine with the device, the device will boot and be ready for use.

If the problem is still not resolved, iPad won't turn on, let's consider other solutions and options that will help restore functionality to your device.

Connector problems, short circuit

If the charging connector is damaged, nothing will happen after connecting the charger. It is quite difficult to determine the cause on your own. Deformation of pin connectors occurs when the user handles it carelessly, operating conditions are violated, the tablet falls from a height, or an attempt is made to insert an incompatible charger into the connector.

There is a possibility that the device is not charging due to contamination of the connector, moisture gets on the contacts and cleaning the contacts or contacting a service center will help solve the problem. The connector cannot be repaired. Only replacing the faulty part with a new one will help. At service centers, replacement will not take more than an hour.

The reason for the iPad not turning on may be a short circuit, which can occur when using a non-original “charging”. It must be remembered that the electrical charge is transferred to the power connector and other components of the device. The problem can only be solved by replacing faulty parts at authorized service centers in your city.

Moisture ingress

One of the reasons why the iPad does not turn on may be moisture getting into the case, the middle of the device. Moisture is the main enemy of any electronic gadgets. No one is immune from such trouble. You can accidentally spill a drink on your iPad or drop the tablet into water, which will inevitably lead to failure of the microcircuit, cable, or other element of the internal board.

In this case, you need to disassemble the tablet and leave it to dry for several days. Do not try to warm up the device over gas, do not place it near heaters. But you need to take into account that if moisture gets in, oxidation of the board is possible. Such repairs are expensive, so if you suspect that moisture has entered the device, seek professional help.

Wear of the iPad on/off key

Any keys of electronic devices are subject to mechanical stress during operation, so it is possible that sooner or later they may fail. If the device falls face down, the power button or the cable responsible for its operation may fail.

The fault will be resolved by the service center technicians by replacing faulty elements.

iPad won't turn on, but apple appears

It often happens that the iPad does not start, but the Apple logo is displayed on the display. Perhaps nothing serious happened to your device. You can restore the device's functionality yourself.

The most common reason is a failure or malfunction of the software. Reinstalling, flashing the Apple device, or radically restoring the operating system using iTunes will help solve the problem. can be read in this article on our website.

We perform the following actions:

1. Connect the iPad to the PC via a USB cable.
2. Launch iTunes on your PC (CTRL+S keys). go to the side menu, in the “Browse” tab we find your device.
3. On the iPad, simultaneously hold down the Home and Power buttons for 10 seconds.
4. A notification about restoring iOS should appear.

If the iPad does not turn on, but the apple is on fire, the internal elements of the motherboard, the central processor may have failed, or the touchscreen processing system has failed. Comprehensive diagnostics will help determine the malfunction. To avoid damaging the device, take it to a service center.

To avoid malfunctions of the Apple device, do not neglect the operating rules:

1. Use only original components - charger, USB cable.
2. Try to avoid mechanical damage and handle the device carefully, since subsequent repairs and replacement of damaged elements can be quite expensive.
3. Do not interfere with the OS, do not remove restrictions from the firmware, do not install unofficial versions of the system, incompatible software, or applications. When sewing the system yourself, you act at your own peril and risk.

As we see, the reasons why iPad won't turn on
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If the iPad does not turn on, then the cause of the problem may be either software failures or hardware failures. The user can handle the first ones on his own, but if individual components of the tablet break down, it is recommended to immediately contact a service center.

Causes of the problem

If your iPad won't turn on, first try to determine the likely cause of the problem. Problems may arise due to the following factors:

• Software glitch.
• Errors in the firmware resulting from incorrect updating, recovery, jailbreak.
• The power button is broken.
• Failure of tablet components.
• Moisture ingress.
• Short circuit.

There is no need to do anything about hardware problems yourself: there is a high probability that after unqualified repairs the situation will only get worse. But you can try to deal with software errors on your own.

Checking the charge level

Start diagnostics with the simplest thing - checking the charge level. Usually the tablet has enough resources to show an empty battery if it is completely discharged, but sometimes this does not happen.

To check if your iPad Mini or Air has turned off and won't turn on after the battery runs out, connect it to the charger and wait 10-20 minutes. If a red battery appears on the screen, it means that you have correctly identified the reason why the iPad turns off and does not respond to the subsequent pressing of the Power button. If your iPad Mini won't charge, change the power source. If the charger was connected to USB, plug it into a regular outlet.

Hard Reboot

If your iPad Mini or Air is not shutting down due to a low battery, try reviving it with a quick reboot. This method works for most users, so be sure to try it.

Press and hold two buttons - Home and Power. On the iPad Mini, Air, 2, and 3, these buttons are in the same place. Hold the keys until you see an apple light up on the screen. If the tablet does not respond to a hard reboot (the apple does not light up), then proceed to the next troubleshooting method - flashing the device’s firmware.

Device firmware

If the iPad turns off and does not respond to touches after jailbreaking, updating, installing a previous version of iOS, or an apple hangs on the screen, then you need to restore the device. But before you begin this procedure, make sure that a backup copy of the data is stored on your computer or iCloud: when flashing the firmware, all information from the iPad will be deleted.

First, try restoring your iPad Air or Mini using Recovery Mode:

1. Connect your iPad to your computer and launch iTunes.
2. Click Restore iPad.
3. Wait while iTunes downloads and installs the latest version of iOS.

If the tablet does not respond to actions and still turns off and does not turn on, then you need to restore it in DFU mode. To enter the tablet into DFU mode, connect it to a computer with iTunes open, and then hold down the Power and Home keys for 10 seconds. After 10 seconds, release the Power button but hold Home until the following message appears:

Restoration is carried out according to the algorithm described above. You can also download the firmware yourself and select it by clicking “Restore” while holding down the Shift key.

Contacting the service center

If the firmware did not help return the iPad Air or Mini to a working state, it still turns off and does not respond to touches, then take the tablet to a service center. Why is it not recommended to do it yourself? Troubles such as moisture ingress, damage to components, broken power button, etc. require qualified repairs. It is almost impossible to make it at home.

An iPad that stops starting is no more useful than the box from under it. However, this is not a death sentence: if the iPad does not turn on, it can certainly be brought back to life. Sometimes you can do this yourself.

First, you should make sure that the gadget is not discharged. If the battery is used up, the tablet should not work. Connect the standard charger, wait at least 15-20 minutes and press the power button. If this was indeed the problem, it should work.

Hard Reset

Let's assume this didn't help or the iPad didn't need charging in the first place. Then you should hold down the Power and Home keys (the so-called Hard Reset) for 5-10 seconds. If nothing serious has happened, after a few seconds the Apple logo should light up on the screen, after which the tablet will boot.
That didn't help either? This means the filling is faulty. What exactly - an inspection will show. Let's look at the most basic reasons:

Damage to the power connector

This part does not fail on its own. Usually it is damaged due to careless handling by the user (dropping the tablet from a height, trying to insert the plug of an incompatible charger). The pin connectors become deformed, break off, and eventually the gadget stops charging. Over time, the energy in the battery runs out, the tablet turns off and, for obvious reasons, does not start back up.

A damaged connector cannot be repaired. Theoretically, this is possible, but such work will be prohibitively expensive. It is much cheaper to replace the part with a working one. At the service center this procedure will take no more than an hour.

Worn power button

Any keys are subject to mechanical stress. The more often the buttons are pressed, the faster they become loose. A special case is when the tablet falls face down. In such a situation, both the button itself and the cable responsible for its operation may fail.

The technician's job will be to replace damaged elements.

Moisture ingress

This trouble hits the client’s pocket the hardest. Flowing into the device, the liquid spreads across the contacts, starting the corrosion process. The more moisture penetrates inside and the more complex its composition, the greater the consequences can be.

If the iPad does not turn on because of this, liquid has probably got on the contacts of the Power button, cable, or printed circuit board. The exact picture can be established after diagnosis. Then the repair time will be determined: it will range from a couple of hours to a week. The work will include cleaning the tracks from oxides and replacing damaged components.

Short circuits

A striking example is the use of a non-original charger. The electrical charge is transferred to the power connector, and through it is transmitted to other components. Repairs are carried out by replacing faulty parts. It will take from 40 minutes to several hours.

The most important thing for any iPad breakdown is not to delay contacting the service center. The less time passes from the moment of the incident, the higher the chances of successful recovery of the gadget. Professional iPad repair.

Possible malfunctions and cost of solution:

Repair ipad 2~ Maxim ~ 09/19/2016

How much will it cost to fix the cable on the iPad 2? I just dropped the iPad and now my screen is broken and everything else works flawlessly.

Macsave Center Answer: Maxim, good afternoon!
Cost 1500 rub.

...~ Boomchik ~ 02-07-2016

The display of the iPad mini was broken and then it stopped turning on. What should I do?

Macsave Center Answer: Good afternoon, you need to look at it and make a diagnosis, bring it to us. Our diagnostics are free

Subject of the question ~ Margarita ~ 05/30/2016

Good day! I was sitting on the iPad, put it on lock, wanted to sit again and it wouldn’t turn on, I tried all the methods that are written here, it doesn’t help

Macsave Center Answer: Good afternoon, I need some diagnostics

IPAD MINI does not turn on ~ Rustem ~ 05/24/2016

Hello! My situation is like this. In the winter, everything works, but from May to September it doesn’t turn on. At the same time, the stripes are colored, the apple is distorted, or the screen is multi-colored. But you just need to warm it up a little (lie in the sun or a little with a hairdryer) and that’s it turns on and works. Tried to restore via iTunes. Restored, the problem remained. Purchased in 2013. Thanks in advance.

Macsave Center Answer: Good afternoon, I need to get diagnosed.

Topic of the question ~ Evgeniy ~ 05/19/2016

Macsave Center Answer: Good afternoon, I need to diagnose it, maybe I need to flash it.

Topic of the question ~ Dasha ~ 09/14/2015

please tell me, when charging my iPad turns on and off, and so on every five minutes, but there’s really no charge? what is the reason?

If your iPad won't turn on, you need to not only check the device for mechanical damage, but also make sure there are no software glitches. Let's look at the most common causes of the malfunction and ways to solve it.

Most often, the tablet’s lack of response when you try to turn it on is precisely due to the low battery charge. But it is not always the fault of the user who forgot to charge the device on time.

This happens due to:

• a failed component - tablet batteries also have a shelf life, which quickly shortens if the device is not used correctly;
• the charger does not fit the iPad - if a charger of a different brand is used, the tablet will not be able to charge at all, you must use only Apple products;
• faulty power socket - it also happens that the problem lies not in the device, but in the network access point.

If the user is sure that the tablet and charger are working properly, it is enough to simply recharge the iPad. It will turn on when there is enough charge. But it should be noted that sometimes it stops at around 80%, if the equipment suddenly overheats - the system itself will solve this problem and continue the process as soon as the tablet cools down. To speed this up, you need to move it to a cooler place if possible.

Most problems can be resolved by contacting support on the Apple website and following the instructions provided.

If the tablet turns off and does not turn on, although the user is sure that the charge is sufficient for the device to function properly, you can use a “hard” reboot. This is a forced process that forces the system to reset all ongoing operations and restore correct operation. To do this you need:

• simultaneously hold down the “Home” and “Power” buttons;
• wait until the brand logo appears on the screen;
• Do not turn off the tablet until the process is completed.

If this option does not solve the problem, you may need to contact a service center or resort to recovery via iTunes. Any forced reboot resets all temporary data on the device.

This procedure resets all user settings to factory defaults, while deleting existing data and files. This operation helps eliminate most software failures and restore normal functionality to the system.

To restore via iTunes you need:

• turn on the program (the latest version is required) and connect the iPad to the PC via a USB cable, wait until the software detects the device;
• in the “Settings” menu, select the “Overview” section to access general information about the device and whether it has backups;
• since a backup involves restoring from a previously created system file, it is better to use it, if available;
• if there is no backup, you need to click on “Restore iPad” and follow the instructions in the software.

Restoring via iTunes is not a flashing.

Restoring the current operating system solves software failures and errors that have arisen,

Other reasons and their solutions

In addition to the reasons mentioned, we can note the following problems that iPad owners most often encounter:

• hacking the OS (jailbreak) and installing unlicensed software - any interference with the original firmware leads to numerous problems that can completely disable the device;
• hardware failure of the button - sometimes the reason lies in faulty contacts that are located under the tablet's power button; it is enough to replace them;
• mechanical damage - if the tablet has been dropped or suffered other mechanical damage, you must take it to a service center for a full hardware check;
• charger malfunction - if the charger is damaged, the tablet will not charge correctly and may not turn on due to a low battery;
• moisture inside the device - if the tablet was previously exposed to water, due to it getting inside, some contacts could oxidize and fail, in which case cleaning is required;
• short circuit - this can happen due to the use of a faulty charger or strong fluctuations in the network, and requires replacing all burnt out elements.

Since any problems with Apple devices are recommended to be resolved through the brand's support team, there is not much a user can do. If restarting and restoring through iTunes does not help, you should not try to solve the problem yourself, as this will void the warranty.

Most often, any malfunctions with the charging of Apple tablets are associated with user carelessness, since devices of this brand are quite resistant to any software and hardware failures. But it also happens that the reason is that the iPad is not working correctly, and in such cases you need to contact the support service on the company’s website or a certified service center.

As a rule, every owner of an Apple iPad computer is confident that it is as reliable as possible. And if suddenly some kind of failure occurs in the system, the person falls into a stupor, although nothing terrible happened. Don't panic if your iPad suddenly refuses to turn on. This does not mean that the device is irreversibly damaged, broken and nothing can be fixed. Even breakdowns are repaired. In this case, perhaps the equipment simply froze. System failure is not uncommon. In our review, we will try to consider all possible situations and find out what to do if the iPad tablet does not start and does not respond to charging.

iPad won't turn on due to charging problem

It's possible that your iPad won't turn on because the battery is low. If the computer tablet is completely discharged, it actually does not turn on or turns off a couple of minutes after turning on. The main thing in this case is to put the device on charge and not touch it for the next hour or two. During this time, the tablet will be fully charged and you can try to start it again. As a rule, the device begins to work successfully.

What to do if, after charging, the tablet still refuses to turn on. It's not a fact that it was charged. First, check your charger. It also tends to fail, as a result of which the tablet will not receive the required charging current. Therefore, the battery will not be able to function. No matter how long the tablet sits on charge, if the charger is broken, there will be no effect. To check the serviceability of the memory, you can use another tablet computer or iPhone. Second option, try charging using a USB port or other charger.

Attention!

Even if you are absolutely sure that the battery was fully charged just a few hours ago, connect the charger. There are times when the battery is discharged in a shorter period of time.

Making a reset

Laptops, like desktop PCs, appeared on the market much earlier than tablet computer devices. People who have been working on computers for years know what to do when the equipment freezes and does not even show signs of restoring its functionality. In this situation, you must press the “Reset” button. Laptops do not have this, so you need to press and hold the power button. After a short time, the laptop will turn off. All that remains is to restart it.

What if the iPad does not want to turn on? Try to force restart your tablet. It is important to ensure that the data stored in the internal memory is not lost. The lack of a reset button on your iPad is not a reason to panic. We will act in a different way. press the power and home buttons, hold them for 10 seconds and wait for the tablet to start rebooting. Evidence of this is the appearance of a bitten apple on the screen. After rebooting, the iPad's functionality will be fully restored.

Attention!

It is important to understand that although this reboot method does not entail the loss of user information, it does not hurt to periodically create backup copies.

iPad recovery

Are you the proud owner of an iPad mini, iPad 2 or any other type of Apple tablet computer that for some reason does not turn on? There is a possibility that the device has suffered from a fatal malfunction in the program, which prevents it from functioning normally. It happens that reset is powerless and what to do in this situation?

It makes sense to hold an event to restore the tablet. The state of the computer after restoration will be the same as immediately after leaving the assembly line. To solve this problem (restoring the operating system), you will need to perform some simple steps:

• Turn off the tablet - the display should turn black (go dark);
• Connect the device to the PC and launch iTunes;
• Press and hold the Power and Home buttons on the tablet for ten seconds;
• Continue holding the Home button for another ten seconds.

After the work has been done, iTunes will provide you with information about detecting a device connected in recovery mode. After which the program will restore the iOS operating system by downloading the firmware. Once completed, the iPad will reboot itself and turn on. Of course, if there are no other problems.

Attention!

This is a drastic method that entails the loss of information from the internal memory of the device. Make sure to back up your data in advance.

Moisture ingress

If an apple appears when you turn it on, and then the screen immediately goes blank, the cause may be moisture on the tablet. If such a situation occurs, immediately take the tablet to the nearest service center. Specialists will disassemble it, dry it, clean it, and test it for functionality. You shouldn't do all this yourself, as you can make it even worse. During cleaning, specialists will be able to identify and eliminate other possible problems, if any.

Attention!

The situation when an apple appears and then disappears from the screen can be associated with other problems and malfunctions, including insufficient battery charge.

iPad won't turn on or charge

If your iPad won't turn on or charge, you need to understand the reason for this behavior. Situations like this arise quite often. In principle, it is not difficult to find out what happened. The malfunction may be caused by:

• General malfunction of the tablet computer - you will have to contact a service center;
• If the battery is faulty, contact a service center to replace the battery;
• If the cable or charger is faulty, you need to check its integrity and, if it fails, purchase new ones.

As practice shows, at home we can only do the last of all of the above.

Do-it-yourself repairs and service repairs

On various Internet resources you can find a lot of tips on how to repair your iPad yourself if it won’t turn on. We do not recommend using them. The fact is that disassembly, let alone assembly, is a complex and painstaking task that requires skills and experience, as well as knowledge. Otherwise, you will cause even more damage to the tablet, which will entail quite large material expenses. Therefore, you can check the functionality of individual components and entrust repairs to specialists.