How to protect yourself from unwanted subscribers. How to protect yourself from paid subscriptions from telecom operators. Actions of subscribers on MTS

Good afternoon

Yes, there is such a possibility. MegaFon has taken care of protecting its subscribers using the Stop Content service. This service is not advertised so as not to lose revenue from subscriptions and paid content, but it works great.

We set a ban on subscriptions on MegaFon

1. Type on the phone keypad *526# and click on the call button:

Paid subscriptions to Megafon: How to get rid of them once and for all?

2. You will immediately receive a response from the MegaFon network:

The answer may be “Stop Content Service is connected” or “Stop Content Service is already connected” if you did this earlier.

The Stop Content service has no subscription fee, and connection is also free. Unfortunately, using this wonderful service may cause you some inconvenience. You will also not be able to send SMS to useful and necessary short numbers. For example, you will not be able to pay for parking, participate in free sweepstakes, or use mobile banking (only for some banks, for most there is an exception).

But, despite some inconveniences, the Stop Content service is necessary and useful, especially for people who cannot control their subscriptions (they don’t understand, pensioners).

In addition to subscriptions, money in your account may be lost due to paid services (often completely unnecessary). You can read about how to disable them in the article:

If you have any questions or need clarification, please, or leave a comment.

Protection against unwanted subscriptions

Protection against subscriptions prohibits ordering and paying for content services from a mobile phone account: sending and receiving paid SMS/MMS from short numbers, calls to paid short numbers, subscriptions.

On open versions of Smart, Smart Unlimited and Smart Zabugorishche tariffs, as well as from 04/13/2017 on open versions of Smart Top and ULTRA tariffs, the option is already included in the service package.

For other tariffs of the Smart line ? and ULTRA tariff:

• to connect dial *984# call
• to turn off dial *985# call

Network protection: Kaspersky Security antivirus for MTS

It will help in the fight against viruses and threats on the network, unwanted calls and SMS, phishing messages, and will also allow you to remotely manage data on your smartphone if it is lost or stolen.

In order to use the antivirus, you need to take a few simple steps:

• follow the link to Google Play and download the application to your smartphone or tablet;
• after downloading the application, install it following the prompts in the application;
• After the installation is complete, you will have access to such features as Virus Scanning, Anti-Theft, Call and SMS Blocking, and support for Android Wear smart watches.

Important: You install the free version of the application, which has no limitation on the period of use.

To activate the paid version, you need:

• go to the “Activation” section (path to the section: “Real-time protection” - “Purchase all these functions” - “Activation” - “Subscribe”) and send a request for a paid version;
• After activation, you will additionally be able to use the Personal Data Protection, Secure Internet Access and SMS Anti-Phishing functions.

For mobile devices based on Android OS.

Cost of the paid version:

Protecting data and photos: Second Memory service

Helps protect your memories - 50 GB of cloud storage for photos, contacts and files. On the open version of the Smart Zabugorishche tariff, as well as on archived versions of the Smart and ULTRA line tariffs ? The option is already included in the service package; you need to download the application and confirm the connection.

? can connect to the “Smart Standard” option, which provides 50 GB of cloud storage!

How to connect

Step 1
You can activate the “Smart Standard” option of the “Second Memory” service in any convenient way:

• dial on your mobile *111*4114*1#
• click on the Connect button

Step 2
You will receive an SMS about activating the service. Download the application:

• For phones and tablets
• For laptops and desktops

Step 3
Save your contacts, photos, documents - any data!

How to disable

Dial on your mobile *111*4114*2# You will receive an SMS informing you that Smart Standard has been disabled.

The Smart Standard option does not expire. When you change your tariff plan to a tariff that is not participating in the promotion, contacts and photos with a total volume of up to 5 GB will be automatically saved as part of the “Second Memory: Basic” service for 0 rubles/month. To gain access to all other file types, connect the extended storage you need. If the option is not selected after 3 months after turning off Smart Standard, files other than photos and contacts will be deleted.

The cost of mobile Internet traffic is determined by the terms of the tariff.

You can find information about the features of provision

Important: to activate the promotional service Second memory (option “Standard”) - use the command described above.

for open versions of Smart tariffs Zabugorishche and archived versions of tariffs of the Smart and ULTRA line ?

for other tariffs

Child protection: “Child under supervision” service

Helps you always know where your children are.

Information about the child's location is available only to his parents.

You can find out where your child is now in a convenient web interface with a map http://www.mpoisk.ru/family/, the mobile application “Where are the children” or receive an SMS with his address.

On the open version of the Smart Zabugorishche tariff, as well as on archived versions of the Smart and ULTRA line tariffs ? There is no fee for using the service for the entire time you use the tariff plan.

Subscribers of other promotional tariffs ? , upon initial connection, they receive 30 days of using the service without charging a fee. Further, the cost of the “Child under supervision” service will be 100 rubles/month. The promotional period is provided once.

How to connect

• Click on the “Connect” button, then you will be redirected to the service registration page.
• Install the “Where are the Children” application on the parent’s smartphone by searching for “Where are the Children” in the AppStore or Google Play.

More details about the service -

Costs for voice calls and video calls in the networks of operators in the following countries, for SMS, for Internet and WAP traffic (only using access points: internet.mts.ru, wap.mts.ru, blackberry.net) in the networks of all foreign operators are taken into account by roaming.

Costs for voice calls in other networks of foreign operators are not taken into account, as well as sending and receiving MMS messages and costs for all services while in Russia. In addition, periodic and one-time charges for options added and connected to the number, if any, are not taken into account.

The service activation date can be seen in your Personal Account in the “Service Management” section.

You can use the offer while roaming only if you have the “International and national roaming” or “Easy roaming and international access” options connected. You can check the connection of these options using your Personal Account.

Over the past year, the number of complaints about unauthorized debiting of funds from a cell phone balance has increased several times. This is due to paid services and subscriptions provided by mobile operators and their partners, often without notification or consent of users.

Our smartphones have turned into real minefields, the desire to fill our pockets with easy money and the ineffectiveness of legislation in this area allow SMS scammers to come up with new, sophisticated ways to sign users up for paid, but unfortunately useless content.

For example, you are looking for information on the Internet, entering a search phrase, the browser displays a list of sites, and by clicking on some of them you do not get what you wanted.

First, you are transferred to the landing page of the mobile operator, a pop-up banner appears on the screen of your smartphone or tablet over the main content, with the call “Watch for free”, “Listen for free”, “Download for free” and the like.

Often this banner cannot be closed, an inexperienced user, unsuspecting of anything, clicks on it, it says “FREE”, then a site opens to him with the information he was looking for, everything seems fine.

Only a few days later, money will begin to be debited from the SIM card balance; this robbery can continue indefinitely, until you unsubscribe from the service.

It turns out, but everything is not so simple, if you take a closer look, usually at the bottom of the “banner” in small, nondescript font it is written that the service costs 20 rubles per day or 600 rubles per month, such services can be provided as many as you like, and their cost can reach up to 10 thousand rubles or more.

How to protect yourself from paid subscriptions and services

Of course, mobile operators are trying to fight with paid subscriptions, creating ways to check and disable them, search engines are introducing algorithms that exclude from search results sites that deceive mobile users, but all this does not provide adequate effectiveness.

Recently, a 100% reliable method of protection against unwanted paid subscriptions and services has appeared. Its essence is to create a content account, in addition to the main one.

This opportunity appeared after amendments were made to Federal Law No. 229 “On Amendments to the Federal Law “On Communications” dated July 23, 2013, which obliges mobile operators, free of charge, at the request of subscribers, to create separate (additional) accounts that will be used to pay for services third parties (paid subscriptions, etc.).

Having connected such an account, debiting money from the main SIM card account will not be available, so as not to lose your hard earned money, you just need to keep the balance of the additional account zero.

Currently, there are no specific USSD requests for creating a content account for different operators; to connect, you need to contact the operators’ Call Center using toll-free numbers.

• Beeline - 88007000611.
• Megafon - 88005500500.
• MTS -88002500890.
• Tele2 - 88005550611.

How to check for paid subscriptions and services

Quite often it happens that money from your account disappears in an unknown direction. Most often this happens because you are connected to some service that you have never heard of.

Checking connected services on MEGAFON

There are several ways to check which services are connected to you.

• The first method is the simplest, you need to dial the USSD request *105# and press the call button. But the number may be slightly different depending on your region.
• You can get information by calling the Megafon help desk. You just need to remember the short number 0500, which you may need in the future using the SIM card. Once you dial the number, you just need to follow the voice commands. You will be told to select “Services” and order a report, which will be sent to you via SMS.
• For the third step you will need the Internet. To do this, you need to go to Megafon’s official website and select “Personal Account”. You will need to go through a short registration and you will be able to disable the service that you do not need. You can also get to your “Personal Account” by entering the command *105# and selecting “Services”.
• And the last way, not for the lazy, is to go to the operator’s salon. Don't forget to take your passport. Employees will check what services are connected to you and, at your request, will disable services that you do not need.

Checking connected services on BEELINE

There are several ways to check which services are connected to you.

• The first method is the simplest, you need to dial *111# and press the call button. All information will be shown to you on the screen. This method will also allow you to connect various functions, install various entertainment (horoscope, jokes, etc.) and subscribe.
• The next way to check the services connected to you is to call the operator at 0611. In order to get more specific information, tell the operator your tariff. And if you don’t like some option, then you can ask to have it turned off. And if you are not satisfied with the tariff, then you can change it to another.
• The third method is a personal account. To do this, you need to go to the operator’s official website and go through a short registration; you just need to enter your phone number.
• And the last way, you need to go to the nearest operator’s salon. Don't forget to take your phone and passport with you. Employees will check what services are connected to you and, if you wish, you can ask them to be turned off.

Checking connected services on MTS

As we all know, MTS is one step ahead. And most often, this step can cost you dearly, due to connected paid services that are not necessary. And in order not to throw your money away, you need to know how to disable such services.
There are several ways to find out what services are connected to you.

• The first method is to dial the USSD command *152*2# and press the call button. Over the course of some time, you will receive an SMS message on your phone with detailed information and costs about the options that are currently connected to you.
• You can also call the MTS operator toll-free number 8 800 250 0890. Once in the voice menu, press the 0 button to connect to the operator. A cellular service employee will answer you, and you can ask what services are connected to you. After some time, you will receive an SMS notification with information about the connected services.
• You can choose a longer method - go to the nearest operator's salon.
• Another way is to use the official MTS website. Once on the site, go to the “Personal Account” section. You will have to go through a short registration. After registering, go to your account, select “Internet Assistant”, and then “Tariffs and Services”.
• Using your “Personal Account” you can activate all kinds of free services or disable mailing lists and subscriptions. In order to disable, you need to go to the “Service Management” section and click the “disable” button.

Video version

Text version

Mobile subscriptions– this is a special type of service that, as a rule, provides content or access to a website for a daily subscription fee of approximately 5 to 50 rubles.

A small lyrical digression. Megafon, in my opinion, is one of the most greedy in terms of money from scammers (from people/companies that organize mobile subscriptions). The fact is that at one time on a separate web resource I helped people find ways to disable subscriptions. There is, of course, a banal option with a personal account, but it was not always suitable. Let’s be honest, I even once came across the moy-m-portal mailing list - “free access for 5 days, go to your personal account” and bang... minus 150 rubles. Technical support said that it was my own fault for clicking on the link. God bless you, operator. I wrote a complaint on a special page of Megafon, which is dedicated to scammers - they didn’t call me back, didn’t answer by mail, didn’t return the money.

Well, now to the point - how to ban subscriptions on Megafon in order to protect yourself from unwanted debits from your balance. There are two ways.

Megafon content account

Content account– this is an additional account (balance). When connected, all infotainment services, that is, subscriptions, will be able to withdraw money exclusively from there. If there is no money in the content account, it will not be debited.

We could also talk about this method of protection against subscriptions, but it is unlikely that many subscribers will like it, since it requires going to a Megafon salon and writing an application there to create a content account. This is the only way to connect.

Prohibition of paid content short numbers

But this is what I love. One USSD request and that’s it – no need to go anywhere. This service does not create a separate content account from which subscribers will unsuccessfully try to withdraw money, but simply blocks them. Prohibition of paid content short numbers restricts access to paid entertainment SMS, USSD, voice services of content providers, as well as to numbers of the “Mood” service.

You can activate or deactivate the “Banning of paid content short numbers” service using a simple USSD request on your phone: *526# 📞

What to choose?

Megafon's content account protects the main balance from mobile subscriptions. This may come in handy if you really want to use some mobile subscriptions. Well, you never know. If you want to completely protect yourself from mobile subscriptions, then I recommend the second option - Ban paid content short numbers.

Mobile subscriptions are designed to diversify subscribers’ leisure time, but in most cases such entertainment results in financial losses for users. Often, a subscriber can activate a particular subscription using his number, and subsequently discover that money is being withdrawn from the balance at a completely different rate than was promised upon activation.

Today we will tell you about paid Beeline mobile subscriptions: how to check all connected ones using your number, how you can put a complete ban on connecting any paid entertainment and information services.

Why do they withdraw more from my account than promised?

There are situations when cellular subscribers themselves activate various paid services on their number, and then notice that money disappears from their balance. Most often, this is encountered by those who do not carefully read the terms of a particular promotion. Yes, you can blame the operator for the fact that detailed conditions are often indicated in small print, and are often hidden behind asterisks in the description, but ignorance is not an excuse. In a situation where the cost of a subscription is indicated in its description, then it will not be possible to return the money debited, in the subscriber’s opinion, illegally.

Before connecting to any service, and this primarily applies to content services, it is mandatory to obtain detailed information about its cost. Often paid subscriptions are offered to the subscriber free of charge for a trial period, after which fees for their use begin to be charged.

The operator offers on its website completely comprehensive information about the cost of not only its services, but also third-party ones who turn out to be content providers. Before clicking on a link, sending a message, or making a call to a short number, it is worth checking the cost of such actions. On the operator’s website, you just need to indicate your phone number, and complete information about the service will be provided.

All entertainment and information services can be divided into two main groups. The first includes periodic subscriptions, which provide access to a specific service on a regular basis. They are paid daily. Beeline has established restrictions for such services. Thus, the fee for them can be deducted from the subscriber’s balance no more than once a day, and the cost cannot exceed thirty rubles.

The second group of services does not imply regular use and, accordingly, payment. In a situation with such services, you should be especially careful, since their cost can be quite high - for sending a message, or a minute of a call, or providing access to a certain Internet resource.

How to disable subscriptions

Disabling Beeline paid subscriptions is no more difficult than connecting them. You can either refuse all such services on your Beeline number or unsubscribe from some of the subscriptions. If you need to cancel not all Beeline subscriptions, but only individual ones, then to do this, just send a response message with the word “STOP” to the number from which paid content is received. After this, your subscription to this service will be cancelled. This option is ideal for those who have a small number of paid subscriptions on their number.

If the number has several subscriptions, you can use your personal account. Here you can not only view, disable, or connect services on your number, but the same is also available for subscriptions. For this purpose, a special section is available in “Connected Services”, which is called “Services”.

You can also unsubscribe by calling the operator’s contact center at 0611. In telephone mode, you can not only get information about all connected paid subscriptions, but also ask a specialist to disable unnecessary ones.

It is completely impossible to establish and, accordingly, remove the ban on paid Beeline services. Previously, the operator had a special “Black and White Lists” service, but now it is not available for activation. Now, in order to protect subscribers from accidental charges when using content services, the operator has introduced a new information system. When trying to order a paid service, the subscriber receives a message indicating the cost of its use.

Some operator SIM cards also have the “Chameleon” service installed, which gives subscribers access to entertainment and information services. If it is active, short messages with offers will periodically appear on the phone screen. Most subscribers are looking for ways to disable it, since accidental clicks are possible, and as a result, the activation of paid services and subscriptions. Disabling this service is quite simple - in the phone menu in the “Beeline” section, you need to select the appropriate section and disable it.

Creating a separate account for content will completely get rid of random write-offs. This can be done by contacting the operator. After this, a separate account will be available, and all additional entertainment services can be paid only from it. This option is also convenient for those who use paid Beeline subscriptions, but want to get rid of accidentally connecting additional ones.

Subscribers raise many questions when subscribing to a service such as “Beeline Basic Plus” - what is this option and how much does it cost? In fact, unlike paid content services, you don’t have to worry about its display in the list of connected ones. This service allows you to access the main mobile television channels for free. The package is available automatically to those who connect the “Highway” Internet option. The only thing worth considering is that the traffic when viewing is used from the main package.

Deferred payment

Some Beeline users are faced with the fact that when replenishing their account, not the entire amount is credited to their balance. The fact is that in addition to simple payment for content services, as well as various subscriptions, the possibility of deferred payment for them is available.

The deferred payment option for subscriptions can be activated for those who have been using the number for more than six months, and whose monthly communication costs exceed five hundred rubles.

If the service is active by number, then when sending messages and calls to a short number, the content will be available for borrowing, and its payment will be made from the next account replenishment. Please note that if you replenish your account with a smaller amount than the content used, then staged payment in installments will apply. When withdrawing part of the cost, twelve rubles will always remain on the number’s balance.

To get rid of this subscription payment scheme, you need to send a message from your number with the word “Block” to the number 6255. After this, you don’t have to worry about the possibility of purchasing content on credit using your Beeline number.

conclusions

All operators offer mobile subscriptions to entertainment services. Almost every user has at least once encountered the debiting of funds from their balance when they were accidentally activated. Beeline does not offer to install a ban that will completely get rid of this problem.

However, unlike other operators, the solution proposed by Beeline can be called the most optimal. By connecting a separate account to pay for such services, you can be sure that money from your balance will not be lost in an unexpected situation, since you can only pay for content from a separate balance.

The advantage of this approach is that all content services remain available, and to activate them you only need to top up a separate account. You can even do this by transferring from your main balance.