Reviews about the Internet provider MGTS OJSC. Mgts gpon router: setup and operating features You are an IT specialist and remote programmer
| Speed | very bad | |
| Availability | very bad | |
| Support | very bad | |
| Price quality | very bad | |
Services from MGTS - a categorical no
About my twice negative experience.
Everything started out rosy.
Application for connection No. 37433334 (a specialist visit is scheduled for 05.24.2019 from 16:00-18:00)
They offered a very profitable and convenient package of 3 rooms, internet and telephone (link to promotion: https://reutov.mgts.ru/home/actions/predlozhenie_kotoroe_byvaet_tolko_raz_v_godu/).
However, by the time the master reached me, the phones had run out. Moreover, the tariff itself has been archived.
But the master simply drilled through the wall. I began to have doubts that there were no contracts, no telephone.
And when I asked about this, it turned out that the master had come to connect the Internet, and at the most uninteresting tariff.
I refused to connect.
Immediately they started calling from the quality control service and tried to impose other tariffs.
A couple of months later they sent me an offer (note that they sent it themselves).
Then, during the conversation, they offered an even more interesting tariff (07/01/2019). They said that a quick connection, within a couple of days, is possible.
When they started filling out the application, the manager tried to prove that the connection was only in the hallway, although one of the pages of the company’s website stated that “connection is at a point convenient for the client.”
Somehow I got the idea across that it is impossible to connect the Internet where there is not even a hint of an outlet and there is not even a possibility of installing one there without ruining the repair.
As a result, they said that we need to wait until the connection at the address is agreed upon!!!
When asked why the proposal was sent, I did not receive an answer. Moreover, I did not receive an answer about what kind of approval we are talking about, if 2 months ago their master had already drilled a hole in the wall.
When I said that I wanted to cancel my application for the Internet, they very intrusively offered me a mobile connection.
Needless to say, I refused. Because if at the time of connection there are already so many problems?
Today at 15:15
| Speed | Fine | |
| Availability | Great | |
| Support | very bad | |
| Price quality | very bad | |
Terrible
It's just tough. I’ll immediately outline the scope of dissatisfaction: the speed is good, but otherwise it’s tough... I’ll start from afar: remember that situation with ROSKOMNADZOR, when they wanted to ban Telegram and RKN added the IP servers of Google and Amazon to the list of prohibited ones. My beloved MGTS banned everything indiscriminately, and when everything was already settled with all NORMAL providers, I, sitting on MGTS, could not log into PUBG, Fortnite, YouTube and many other online games and sites normally for about six months+. Even now, some of the foreign services do not work, for example, voice communication on Steam. Apparently, it also rests on servers that RKN once included in the list of prohibited ones, and our beloved MGTS blocked this server and still hasn’t bothered to figure out what the problem is, because they don’t care. Internet turned off? They don’t care, you wait 15 minutes for the operator’s response, so that a person who can’t put two words together talks to you like a dodik and asks IS THE LINK ON THE ROUTER BURNING?
G O R I T L I L I N K N A R O U T E R E??? IS IT REALLY BURNING? *facepalm*
If they nevertheless admit that the problem is on their side, technical work, for example. Congratulations, you won’t feel the Internet for a long time. This is all generalized and time-tested, but I won’t go far, I’ll give one last example that will clearly reflect the entire essence of MGST.
06/21/19 The Internet was turned off, I called them. They say: “Yeah, technical work until 06/22/19, no later than 16:30.”
What do you think, I called every day until the 27th and every time the deadline was postponed. As a result: they gave 27, but FOR A DAY. Then I sat for two more days without paid Internet services. And now it seems to have appeared, thanks to which I can write a review. But in fact, I’m not writing rashly, I’ve wanted to do this for a long time, it’s just that the last incident became a catalyst. If you think that these are one-time cases, then you are mistaken. MGTS will, excuse me, have you (I just can’t find another word) as soon as he wishes. Even if you are attracted by the price of tariffs, believe me, it is better to overpay 100-200 rubles, but live with NORMAL Internet, than endure this horror. MGTS is a disgrace among Russian Internet providers.
Yesterday at 13:59
Comment from a provider representative
Hello! We do not decide on our own which sites to block and which not, these decisions are made by the court. For other questions, we will check, to do this, send your MGTS number and a link to your review to blogs@mgts.ru.
MGTS
I wrote a lot of text, but it turns out it’s impossible to write more than 4000 characters, so I’ll go through it briefly:
Speed: 10\10
No network failures: 9.5\10
Technical support work: 8.5\10
Waiting for technical support 6\10
Router infrastructure: 7\10
Application infrastructure: 9\10
Result: 50\60
I recommend MGTS to anyone who wants to get rid of their old provider and get a new one, you won’t regret it. I've been on it for 3 years now.
Comment from a provider representative
Good afternoon Thank you for your rating) Enjoy using =)
MGST review
I have been using the Internet from MGTS for a very long time, several years.
Before MGTS, I had experience using the Internet from QWERTY.
Until recently, the Internet and telephone were supplied to the apartment via a copper wire.
At the end of May 2013, some people called me on the phone and introduced themselves as representatives of MGTS. They stated in an ultimatum form that MGTS is replacing the copper cable in my house with fiber optics and I need to set a date right now when it is convenient for me to receive installers at home for free installation of new equipment. Otherwise, in a month I will be left without a phone.
Well, okay, we agreed on the installation date,
Then I read reviews on the Internet and, as far as I understood from them, it is not MGTS that calls subscribers, but a subcontractor organization that switches subscribers to fiber optics under an agreement with MGTS. Most subscribers do not want to switch voluntarily, and subcontractors are paid “per piece” for each subscriber, so in order to persuade more subscribers, they chose this tactic.
The installers arrived on the appointed day. They suggested their standard installation option - a GPON terminal is hung at the front door of the apartment, a power cord is connected to it and a socket is installed.
I didn’t like this option - why do I need an extra box and socket at the front door, when I already had an MGTS ADSL router in the room, why not put a new GPON router in the same place instead. I argued with them for a long time about this, they just couldn’t get their heads around the fact that it wouldn’t add more work to them, but on the contrary, everything is simpler, you don’t have to pull the wire, you don’t have to install an outlet. Finally, they agreed. After that, the installation took half an hour, most of which was spent waiting for one member of their team, who is the only one splicing the fiber optics.
What I didn’t like about their work was that they didn’t have their own stepladder, they needed it to pull the wire through the panel. I got them my stepladder from the balcony. And if I didn’t have it, then what?
After the installation was completed, they connected their laptop and set up a login and password for the Wi-Fi connection.
They also offered to connect digital television from MGTS, but I refused because I have Onlime.
They didn't take any money for anything.
Now I have the following:
A thin white fiber optic cable was inserted into the apartment from a panel on the landing, through a hole in the wall it enters the room and there it is connected to a GPON terminal model Huawei EchoLife HG8245.
And overall I am satisfied... There are no problems or interruptions.
Comment from a provider representative
Thanks for your feedback! We are glad that you are satisfied with the quality of our services.
| Speed | very bad | |
| Availability | satisfactorily | |
| Support | Fine | |
| Price quality | very bad | |
doesn't work
we pay for 100Mbit/s, but in reality 4Mbit/s for input, 8Mbit/s for output. We called technical support, reflashed the modem remotely... the speed is the same 4/8 Mbit/sec, conclusion - we will change the provider
As you know, they wait three years for what was promised. So I’ve been waiting for almost three weeks for the wonderful installers from MGTS to call me and come to replace the GPON router with a new model. I, because the coverage area of the MGTS wifi router is simply terrible, because the signal reaches rooms with great losses.
But yesterday I got a little tired of this wait and decided to look at what the Internet could offer to increase the wifi range at home. More precisely, I already knew roughly what I was looking for, because I understood that I had no desire to take an additional access point or wifi router, since all this equipment would have to be hung somewhere in the hallway. So, as a first approximation, I was looking for wi-fi replicators that would allow me to expand the coverage area of my wireless network.
Here it should be noted that a wifi extender usually reduces the speed of the native network by about one and a half to two times, because it uses the same chip for reception and transmission.
Initially, I was looking for a Xiaomi Mi Wi-Fi Range Extender, which I read about not long ago that it practically does not reduce the speed of my native Wi-Fi. It costs from 500 rubles on Market@Yandex, but the main catch is that it runs on batteries, which last for two days, after which it needs to be refueled. Moreover, it has internal antennas, so its coverage area raised strong doubts.
Therefore, having licked the cheap Xiaomi wi-fi repeater, I began to look for what else was tasty on the market in the same vein.
And I discovered a very sophisticated model TP-LINK RE200 operating at both 2.4 GHz and 5. Which was extremely interesting, because problems with Wi-Fi are not only due to walls, which 5GHz penetrates even worse than 2.4, but also due to neighboring Wi-Fi devices seeing on the same frequency. Moreover, if the repeater receives the mother’s WiFi at a frequency of 2.4, then it transmits it at 5 with minimal losses. One of the conveniences is that it is miniature and integrated with the plug, so it takes up minimal space. But, unfortunately, the available Ethernet port is intended only for setup and a wired client. Whereas at first I was thinking that it could be attached to the router using a cord.
But it costs 2600+ rubles and has only internal antennas, which, as it seemed to me, was not very suitable for my walls. Therefore, I decided to postpone its purchase until I replaced the router, because the losses on my wi-fi disappear only right under the router and I was looking for something that could connect through the walls right from the corridor.
So, after searching the Internet a little more, I found a younger model TL-WA860RE, which had, firstly, two external antennas, and secondly, a built-in electrical outlet that allowed you to connect a GPON router through it. So just what the doctor ordered.
And it cost about 1,800 rubles, that is, almost a mower’s price.
So today I went to JUST.RU and when I arrived, I immediately started connecting. The TL-WA860RE is configured in two clicks - the WPS button on the main router and the Range Extender button on the repeater, after which it thinks for a minute and picks up the SSID of the main network, immediately boosts the wifi signal in the same SSID and with the same passwords. Whereas the aforementioned Xiaomi uses its own SSID, which you need to switch to manually. Moreover, the signal without an amplifier on a desktop computer was always at the level of 2-3 bars, whereas after turning on the repeater, the icon was stable at 4 bars.
Near the router, however, the network LED was orange, which indicated that the repeater was located too close to the main router, but after fumbling around with different sockets for an hour, I left it there, because in the position next to the router the number of packet losses over wifi dropped from the standard 5-6% to 0, while in other places the number of losses, at a minimum, was around 2%. Moreover, it should be noted that the antenna horns worked normally only in a horizontal position, because if they are transferred to a vertical position, the number of losses increases again to 5%.
The transmission speed, of course, leaves much to be desired, because with a declared bandwidth of 150 megabits, Wi-Fi accelerates to a maximum of 18 in the nearest room, but at least there are no more lossy plugs when the network simply gets stuck for a few seconds. There is a suspicion that the craftsmen from MGTS generally somehow reduce the Wi-Fi speed at the router level, because even right next to it, the speed test does not show a speed above 40 megabits, while the cord shows the limits of the capabilities of the old ZTE router: 95-97 MB/s.
In general, the device is excellent, especially since it is suitable for expanding the coverage area of any wifi router: MGTS, Rostelecom or any other. The main thing is that the carrier is wireless WiFi. It is clear that in direct line of sight and with a more or less normal router, the wifi speed will be much higher, but even in difficult conditions of load-bearing reinforced concrete walls, the reception is noticeably improved.
During the search, I found another one that is perfect for increasing WiFi coverage even in rooms where the signal does not penetrate the walls. This is achieved due to the fact that the grid uses the electrical network for physics and is distributed at the output via Wi-Fi through an adapter plugged into the outlet. Moreover, it connects to the router via a cord, that is, wired Internet speed is supplied to the room, and not cut-off Wi-Fi. True, it costs around 3k rubles, but to my great regret, it does not fit in the version with a socket from MGTS, because they output it to a common panel, and not inside the apartment. Therefore, apparently, the signal is sent to an external power circuit and cannot get into the rooms in any way. But the thing is very interesting, so I guess there’s a thread to try it.
In addition to the above information:
When connecting to the Internet with speed characteristics over 100 Mbit/s based on PON technology, your computer must have a network card that supports this technology installed (if the PC is old, where the network card is 100 Mbit/s, the data transfer speed will be no more than 100 Mbit/s With).
Connecting the Internet and Home TV services using ADSL technology:
ADSL router for providing Internet and Home TV services is configured in such a way that the data stream for digital television is considered a priority
For example, when using the Internet service and watching TV at the same time:
if the line capacity is 6 Mbit/s, then when the TV decoder is operating (the minimum required for the Home TV service is about 4.5 Mbit/s), the speed of the Internet flow will decrease and amount to approximately 1.5 Mbit/s.
If you turn off the TV decoder, the Internet connection speed will be restored in full.
Connecting to Internet service using GPON technology:
A decrease in speed may be due to the installation of additional programs that create a load on the computer or virus activity.
1. Insufficient memory on the PC, the speed of everything decreases, incl. browser.
2. Firewalls installed on the PC (special programs that can completely or partially block access to the Internet or place restrictions on it, depending on the settings).
3. Simultaneous use of the Internet (for example, one user via a WI-FI network, the second with a wired connection).
Wired connection:
It is necessary to make sure that there is no damage to the cable, that there is no damage to the places where the connectors are installed at the ends of the cable ( poor contact of the cable connecting toONT/modem or PC).
Connecting Internet/TV services via Wi-Fi:
Connecting via Wi-Fi has technical limitations. The actual connection speed is usually significantly lower (up to 2 times) than the theoretical one**.
The operation of Wi-Fi is significantly influenced by other Wi-Fi networks installed, for example, at your neighbors. Speed may also vary due to availability:
- thick load-bearing walls;
- reinforced concrete floors;
- mirror or other reflective surfaces;
- household appliances that emit electromagnetic waves in the 2.4 GHz range (for example, a working microwave oven).
** - Theoretical speeds of Wi-Fi standards: IEEE 802.11b - theoretical data transfer speed UP TO 11 Mbit/s; IEEE 802.11g - theoretical data transfer speed UP TO 54 Mbit/s; IEEE 802.11n - theoretical speed UP TO 600 Mbit/s, rarely achievable, depends on the standards supported by the connected subscriber devices.
Connecting to Internet service using ADSL technology:
A decrease in speed may be due to the installation of additional programs that create a load on the computer or virus activity. Also, if you use the Internet simultaneously from several devices, the speed on each may be lower.
Having received the MGTS Gpon router at your disposal, setting up network access should be the next step.
And after the operation of the device is configured, the user will have access to the Internet at speeds of up to 2500 Mbit/s.
Such characteristics and the ability to provide coverage over a large area provide quite good popularity for this reason.
Moreover, the provider itself offers fairly high-speed tariffs at competitive prices.
Operating principle of a GPON router
The term GPON refers to a modern version of optical networks that allows you to develop enormous speeds - even more than is required by one ordinary user.
For any modern application, games and even 4K video, even 100 MB/s is more than enough.
However, with the help of GPON routers, you can provide high-speed Internet to not just one, but dozens of users at once.
And the number of people wishing to receive the same fast and high-quality access is constantly growing - although problems may arise when using routers.
The maximum data transfer speed for most routers reaches 300 Mbit/s.
Features of the services of the MGTS provider (MGTC)
MGTS has been offering its services as an Internet provider in the Russian Federation for almost 15 years.
And the project to create a high-speed fiber optic network MGTS GPON was launched in 2013.
The company provides high-speed access to its subscribers - the minimum package includes communication with data transfer speeds of up to 30 Mbit/s, the maximum package is above 200 Mbit/s.
Rice. 2. Home page of the MGTS company.
At the same time, MGTS is a monopolist in the capital’s market, also providing regular wired telephone communications.
In addition to access to the network, subscribers can connect to digital television with more than 200 channels.
And now, when the data transmission speed of the provider has increased noticeably, the need for GPON routers is gradually disappearing.
Setting up a router for MGTS
By concluding a contract with MGTS, the user receives a GPON router at his disposal.
The device is already configured to work with a specific operator and does not require additional actions on the part of the subscriber - just connect home (office) computers and mobile gadgets to it.
Until the wireless connection is configured (or reconfigured if it was lost due to a power surge, software glitch, or someone else's actions), this is the only possible method.
After this, the user is required to open any browser and enter the corresponding address value in the address bar.
It can be found in the contract from the router’s operating instructions, from a sticker on the device itself, or found on the Internet by the name of the router. This is usually 192.168.1.1 or 192.168.1.254.
You should know: You can configure the router even in the absence of the Internet. Although, if you have access to the network, the result of correct configuration will be clearer.
When you go to the settings menu, you need to enter your password and login. By default, on most routers they are the same - admin.
Sometimes the MGTS operator sets its own values - for example, mgts/mtsoao.
It is advisable to change these values to prevent others from accessing your network - although this can usually only be done with a password.
The connection type does not need to be set - it is already included in the router firmware. Now you only need to configure the wireless network.
Setting up wireless networks
Before setting up a wireless connection, the user must check the presence of , which can be configured on the tab (main parameters section).
This option will be required to correctly distribute IP addresses to devices connected to the router.
After this, you can proceed directly to setting up the wireless access point:
- Go to the wireless network menu;
- Go to its main parameters;
- Enable the network by checking the box next to the appropriate item;
- Assign an SSID name (you can find it out from the sticker on the router itself);
- Leave other settings unchanged.
Rice. 3. Setting up a wireless network on the MGTS GPON router.
You should know: If there are other Wi-Fi routers nearby that operate on the same frequencies as the already configured router, you may need to change its frequency. In addition, depending on the distance of the device to mobile and desktop computers, smartphones and tablets connected to it via a wireless network, you can set the signal level to high or low.
Configuring ports and wireless security
This can lead to unauthorized people and even intruders gaining access to your network.
Therefore, one of the first steps when setting up a wireless connection is to set a secret combination of characters.
You can avoid this situation, and not reduce the speed of your Internet due to strangers connecting to it, by following these steps:
- Go to the “Security” tab;
- Select the name of the newly created wireless point;
- Change password value. All other parameters do not need to be changed - the wireless network will work without it;
- Save the installed configuration and exit the settings menu.
Rice. 4. Go to the security settings on the GPON router.
As a method for encrypting data, it is worth using a technology that reliably protects the wireless connection.
And when choosing a password, you should come up with a combination that is both quite complex and at the same time memorable.
It is advisable to use for this purpose words and numbers that are meaningful only to the user, but exclude dates of birth and names.
Problems with the MGTS network
If you have problems accessing the network using an MGTS GPON router and are unable to configure this device so that the Internet works again, you should contact the operator’s technical support.
It is possible that the causes of the problems do not depend on the user.
Although recently, with the transition from ADSL routers to GPON routers, the number of subscriber requests regarding access problems has decreased.
MGTS gPON quality review
MGTS installation quality. Quality of PON technology. Review of GPON. Is it worth switching to gPON? Optical provider. Optics for the apartment. How does optical internet work? Why do you need ONT? When will MGTS turn off ADSL?
Video:
MGTS Gpon Wi-Fi router settings
With these step-by-step instructions, you can change the settings of your Wi-Fi access point on your router in the MGTS network.
