Program loading failed. The program could not be loaded at this time. App Store does not download applications: what to do? Why does the program fail to load on iPhone?

26.10.2023

iPhone: Program loading failed. Checking the signal

Further searches may not be successful if there are problems connecting to the Internet. Before you start downloading the program, make sure that the connection is present and stable. In principle, identification complications may arise even if the signal is still present. That is, the router or access point does not allow the device to pass beyond a simple connection, blocking access to packet data exchange. You can check the functionality of your Internet connection by using some other application that also requires data exchange. This could be a browser, for example. If this was the problem, then the error will stop appearing after the connection becomes stable. This will be the end of the decision. But what to do if the Internet is not the cause of the problem?

What to do if apps won't update on iPhone? Program loading failure and how to fix it

Another effective method is to restart the installation. Very efficient users do not attach much importance to manipulations when downloading programs. But in vain. This sometimes, as you can see, plays an important role. It may well happen that during the download (if you click on the program icon), the installation itself will stop. Therefore, further launch of the application will be impossible due to the fact that it has not been fully downloaded.

So, to solve the problem using this method, click on the program icon one more time. Thus, in theory we should restore the boot process. If this action does not occur, then help can only be obtained from the restart process. By the way, you can always find out if this is the problem. If yes, then the word “Pause” will appear. The tap can be repeated on the icon and after a short period of time. And although the method is effective, it nevertheless does not provide a one hundred percent guarantee of a way out of the current situation. This means you will have to try other options. For example, like this one.

Rebooting the device

If the problem lies in a one-time software glitch, then it will not be difficult to solve it with a simple reboot of the iPhone or iPad. To carry out this operation, you must simultaneously press a combination of two keys. These are buttons for power management and exit to the main screen of the device. When you see the corporate logo of the American company, you can release the buttons. When the reboot is complete, you can go to the App Store and check the status of the downloads and whether the problem has been resolved.

What to do if rebooting (along with the previous steps) did not help?

First of all, do not despair, because it is still too early to do this. Unexpectedly, installing the application completely can help. If for some reason it was not fully installed, then the problem may lie in the lack of certain vital files. At the same time, such a factor may have an impact on blocking the further installation operation. By completely erasing the program, you will clear the registry, which will allow you to install the application as usual.

Surely many of you have encountered the error Program loading failed. program<Имя программы>could not load at the moment. This error occurs either during the installation of an application from the App Store or during its update.

Moreover, the error is characterized by the fact that it is not clear by what algorithms it occurs. For example, I can update 50 programs, 47 will update normally, and three will show this message.

Cause: in most cases, this message means some problems with the Internet or the App Store.

What to do?

Action 1. The most obvious

Try clicking the “Again” button. There is a chance that the application will still load.

Act 2

Click the button Ready. The application will stop loading. Go to the App Store section Updates. And press the button Update near the problematic application.

Perhaps the update should be launched a second time in a few minutes. If there are any problems with communication at the moment, then you should wait.

Act 3

If the application hangs and clearly does not want to be updated, you can delete it and download it again from the App Store. I do not recommend doing this if the application contains any documents or it is a game from which you do not want to lose saves.

Act 4

Action 5

Another good option is to re-login to the App Store. In the Selection section, scroll to the bottom. In the lower left corner, click on the button with your account. Click “Log Out” (or Sign Out). Then click on the button in the lower left corner again. In the window that appears, enter your Apple ID and password.

Action 6

A radical but effective solution to the problem - . Since most people's IP is not static and will change after a reboot, this may help. Your provider may have some connection problems.

Result:

If nothing helps, but your applications were previously downloaded and updated without problems, then these are some problems either on the provider’s side or on Apple’s side. I recommend just waiting a few minutes/hours until the situation is resolved. At this time, you can try to update the application or download it again and see if the problem goes away.

I absolutely welcome everyone! “Payment confirmation required” is perhaps one of the most annoying errors you can encounter when using the App Store. After all, it blocks absolutely any actions with the application store - it comes to the point that you cannot download or update even free programs and games.

Although, it would seem, if you don’t have to pay for the application, then what does this have to do with any information about payment? I want to download a free program!!! Guys from Apple, how are you, haven’t you overdone anything? However, no matter what you ask them, there will still be no answer. Therefore, let's figure out all this mess on our own. Let's go!

So here is the full text of the error:

Confirmation required. To view your payment details, click Continue and sign in.

Based on this, we can only draw one conclusion - they want us to confirm the payment method (bank card, SIM card) for our Apple ID account with which we will make purchases. In short, they want money. But why is this required even when downloading free applications?

The thing is that if you encounter the error “Confirmation of payment is required. To view information...", then there is a debt on your account. This may be unpaid:

Paid application.
Subscription.

And thus, until the debt is repaid, all transactions with the App Store will be unavailable for your Apple ID. And now what to do with all this?

First of all, to prevent further write-offs of money, you must:

By the way, here, in your account information, you should look at the “Purchase History” section and see if you owe anything (the “Total Payable” line)?

They checked everything, canceled it, and don’t owe anyone anything? You can start using the App Store fully! However, if there is still a debt and Apple continues to insist on confirming the payment method, then we have three options:

Top up the balance of the means of payment and still do what is asked of us - pay.
Forget about your Apple ID account and create a new one. Do not top up the card linked to the old account - the money will be debited automatically.

If your choice is to pay, then later you can try to return these funds (do not delay resolving this issue!). I have a comment to which people write that this operation is quite real.

True, for this you will have to talk to him a little. But, in my opinion, a saved Apple ID account and the absence of any debt on it is worth spending some time on the proceedings.

P.S. Like it and get +23% luck during a call with an Apple operator! Do you think it's a joke? Nothing like that - it really works. Let's check! :)

P.S.S. And of course, write in the comments stories, questions and results of dealing with the error “confirmation of payment information is required” - your experience can be useful to many!

After updating to one of the new versions of iOS, some users encounter problems downloading applications to their device. Such applications “hang” like dead weight with the “Waiting” status and do not respond to clicks. We described how to solve this problem in this manual.

This instruction is a response to a user request in our help center. You can also describe your problem there - we will look into it as soon as possible and offer a solution.

1. Check the status of Apple servers

The first thing you should do if you encounter an error with applications stuck during the download process is to check the status of Apple's servers. To do this, you need to go to this page and make sure that the App Store is working properly. Malfunctions in the Apple app store do not happen very often, however, it is because of them that downloading applications may not start.

2. Make sure you have a consolidated storage space on your iPhone

Applications may freeze during the loading process for a very obvious reason - they may simply not have enough memory space. Go to menu " Settings» → « Basic» → « Storage and iCloud usage» and check how much free space is left in the memory of your device. If there is not enough space, click " Control" and remove unnecessary applications.

3. Check your internet connection

Then you need to make sure that the iPhone has access to the Internet. You can check if you are connected to the Internet by launching Safari and going to any web page. It sounds stupid, but quite a few people face problems when downloading applications on the iPhone precisely because of a lack of Internet connection.

4. Restart your iPhone

Rebooting your iPhone can also fix the problem. It is immediately recommended to force a reboot by simultaneously holding down the Home and Power buttons until the Apple logo appears. On iPhone 7 and iPhone 7 Plus, instead of the Home button, you need to press the volume down button.

5. Delete the application and try to download it again

The problem may be related to the specific download session during which the failure occurred. Deleting the application and then re-downloading it from the App Store often helps to fix it. To delete an application, simply long-press on its icon and, after switching to edit mode, click on the cross in the upper left corner.

6. Push a stuck download with another app

Download any free application from the App Store. Downloading it can restore proper connection to the Apple application store, as a result of which problematic applications will begin to be downloaded.

7. Re-login to the App Store

In a large number of cases, re-authorizing in the App Store can solve the problem. To do this, go to the App Store application, click on the button with your account name (located at the very bottom on the “Selection” tab) and in the window that opens, select “Sign Out”. After that, click “Sign in” and sign in again using your Apple ID account information.

8. Reset network settings

Another way to fix the problem with applications stuck during the download process is to reset your network settings. Go to menu " Settings» → « Reset" and select " Reset network settings" Confirm the reset and check if the problematic applications have started loading.

9. Sync iPhone with iTunes

Simply syncing your iPhone with iTunes can also help. Connect your mobile device to your computer using a USB cable, launch iTunes and click " Synchronize».

If the above methods did not help, unfortunately, only a complete reset of the device settings can help you. You can learn how to perform a hard reset on your iPhone, iPad, or iPod touch.

The reason why we decided to use iPhone is because the App Store has many interesting and useful applications that we can download. But recently, some users have reported an issue that App Store is not downloading or updating apps after installing the latest iOS 12 on iPhone/iPad. This is a huge problem since you can't download apps, especially since you can't update the ones you have installed. Let's see how you can solve these problems.

Troubleshooting if the App Store won't download or update apps

Before you try some of the solutions listed below, we suggest you wait a little longer. As the reason why you can't download or update an app on iPhone after iOS 12/11.2/11.1 update is probably a problem with Apple's server. When they fix the servers, the problem will go away on its own. However, if this issue still persists for more than a few hours or more, try the solutions listed below.

1. Check your internet connection

If the App Store is not downloading apps, make sure you have a stable internet connection to download and install apps from the App Store. This error may occur if your network connection is unstable or the network settings on your Apple device are not configured correctly. If necessary, reset the network settings in the menu “Settings” → “General” → “Reset” → “Reset network settings”.

2. Force restart your iPhone

Press and hold the Home button and the Wake/Sleep button until the Apple logo appears. For iPhone 7 users, press the Home button and Volume Down button to do this. For iPhone8/X users: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button, finally press and hold the Side (Sleep/Wake) button until the Apple logo appears.

3. Completely remove the application from settings

This is by far the most effective method if your apps are stuck downloading/installing/updating after iOS 11 update. This will remove the stuck app from your iPhone or iPad, hence you can reinstall one app from App Store. Go to Settings → General → Storage & iCloud → Manage. Select the app that you can't download or update and uninstall it. After uninstalling it, open the App Store and reinstall the app you uninstalled earlier.

4. Download the app to iTunes and sync it with your device

If your iPhone does not download applications from the App store, an alternative method is to open iTunes on your computer and download the required application. After downloading the app, sync it with your iPhone or iPad. Here's how you can do it.

Launch iTunes on your computer and click on App Store on the screen.
Select the app you want to download to your iPhone.
After downloading the app, connect your iPhone to PC using a USB cable and open it in iTunes and install it on your device.

5. Reset all settings

Another way to fix this problem is to reset all settings on your iPhone. This method has also helped some users deal with this problem. But the downside is that all your personalized data and customized app settings will also be deleted in the process.

Go to Settings > General > Reset > Erase all settings.

After resetting, try installing or updating apps again.

6. Change language and region

Go to “Settings”> “General”> “Language and Region”> “Add language”> “English” After downloading the application, change the language to Russian.

7. Troubleshooting with Tenorshare ReiBoot

If you have tried all the solutions we have listed but you are unable to download or update apps, you can fix your operating system using iPhone Repair Tool - which provides a FREE solution to fix all iOS problems. Now let's see how it works.

Step 1: Click the Fix Operating System “Solve All iOS Freezes” button on the main window to enter system recovery.