How to Check Apple Iphone Warranty by Serial Number. How to check the warranty status of iPhone, iPod, iPad Check iPhone warranty by imei

26.10.2023

When purchasing Apple equipment second-hand, users often wonder about the warranty status of the purchased device. To be sure that you are buying a new iPhone or iPad, it is recommended that you check its unique serial number, or IMEI, on a special page online. Simply enter the eleven-character serial number of the device, and you will find out the expiration date of the warranty period and other information on technical support for the product.

How to find out the serial number or IMEI:

iPhone 3G – 4S: Remove the SIM card. The serial number and IMEI are located on the tray.
iPhone 5 – 5S: Look on the back cover of the device - IMEI is indicated on the second line.
In iTunes: If your device is working, you can find the serial number by connecting it to iTunes. Then go to the main tab and click the line under the information with the gadget’s capacity.
On the device: You can find the serial number on the product packaging or in the iOS settings: “Settings -> General -> About device”.

Now that you know the serial number, you need to use a special service on the Internet.

Visit the service and support eligibility verification site

Step 1 Note: Visit Apple's dedicated warranty status page by following this link.

Step 2: Enter your gadget's serial number or IMEI.

Step 3: Click Continue.

If your iPhone has never been activated, you will be prompted to activate: “Please activate your iPhone.” If your device has been activated and is under warranty, then there will be a green checkmark next to the “Right to service and repair” column. In the same field you can find out the expiration date of the warranty.

If your smartphone or tablet has been activated and the warranty has already expired, you will see an orange exclamation mark that says: “Eligibility for Service and Repair: Expired.”

Checking the Apple warranty card when purchasing second-hand or from a dubious store is a necessary condition for peace of mind of the future owner and an indicator of his degree of responsibility. Even the most advanced and advertised manufacturer cannot give a 100% guarantee that all of its products are manufactured at the required international level and will not fail in the first year of operation. A guarantee provided for free service, even from the most famous world-famous manufacturers, may be needed at a service center much earlier than the period specified in the coupon expires. The buyer must check its status and warranty period. Not only does he have the right to do this, but he also gets several opportunities. Otherwise, the warranty period even for a new phone will end much earlier than promised upon purchase, and the service center will repair it, even if the cause of the malfunction is a manufacturing defect. Verification is also necessary to make sure that the iPhone is not a Chinese counterfeit, but truly a product of a world-famous brand.

Apple products purchased in the Russian Federation and certified by Rostest are eligible for warranty repairs. This limited warranty can only be provided in cases where the failure is due to a manufacturing defect. To refuse free repairs, service center employees can use any condition specified in the user agreement:

the gadget was subjected to mechanical impact (the owner dropped it from a height, drowned it, or moisture simply got into the case);
glass is cracked or broken;
the owner installed an unauthorized program;
the controller has deteriorated due to the use of charging from another phone;
the wrong center was contacted for repair services;
We listened to music on the phone not with Apple headphones, but with simpler ones, which loosened the connector.

If the device was purchased on American territory, in Russia they will refuse to carry out free repairs in any service, for those purchased in the European Union - this will apply in approximately half of the cases, brought from any region of the Russian Federation, but not certified by Rostest, will be rejected as third-party and not subject to warranty service even in perfect condition. It is useless to contact if the case or screen is damaged. Such an iPhone will not be taken for examination, even if it is indeed a factory defect, but the dent or chip is of accidental, mechanical origin, or they were not noticed at the time of purchase.

The protective glass and battery are not repaired free of charge; if there is damage from devices prohibited by regulations, it will be officially rejected, as in the case of a broken screen.

So you can apply for limited warranty repairs or return low-quality products only if you have a receipt in hand, and even then the device should look as if it had just come from the factory. And if you opened it to find out what the problem was, you can safely ask how much, because there will be no free repairs. Therefore, not only when buying an iPhone second-hand or in a dubious store, but also on Euroset, MTS and Beeline, you should pay attention to the warranty period, the appearance of the device, and check not only the warranty, but also the authenticity of the purchased gadget.

Why and in what cases should you check the warranty?

Checking the Apple warranty is a simple, accessible and absolutely free procedure, which the buyer has the right to undergo not only in his own sales network, but also in any officially operating store that has an official physical address. Here the buyer directly contacts the seller, sees the model with his own eyes, its condition, checks for external defects, and can learn the subtleties of operation and additional technical parameters. This is not a site on the Internet where you can very easily buy a fake, almost indistinguishable from a real product, or a Eurotest, which is not subject to the manufacturer’s obligations because it was illegally imported from abroad.

Nowadays, not everyone can afford to have an iPhone. And those who were able to purchase such a phone should check the warranty card when purchasing. When checking the warranty, you can not only determine the real release date of the smartphone, see the remaining warranty period and try to reduce the price, but also check its authenticity. If the question is to buy it cheaply, you don’t have to go to a company store or Megafon, you can simply order the device through a retail sales network on the Internet and wait for it to arrive. At the same time, it is absolutely unknown where the so-called Apple Plus is actually delivered from and whether it will function at the proper level, like a real seven. For people who are concerned about the authenticity of the device they are purchasing and want to know if they are really buying an original, they can look at the warranty period and serial number. There is a special video that shows this process, and there is a special section of the official Apple website where this can be done.

Sample: Determination of the serial number at the time of purchase or activation.

Type or series	Room location	Characters
iPhone	on the back of the product box or in iOS settings: Settings–> General –> About device	twelve characters
iPad	on the back of the product packaging or in iOS settings: Settings –> General –> About device	twelve characters
Mac	connecting to iTunes, main tab	twelve characters
PC	connecting to iTunes. main tab	twelve characters

A service using a serial number makes it possible to verify authenticity (only original models have a number). This will allow you to determine your warranty status. The support service is 24/7 and the Russian language is provided for communication in Russia. A page dedicated to warranty status opens on the website, where you need to indicate your account address, serial number and code from the picture. If necessary, you will have to activate the device, to do this, connect the power and remove the lock.

It will be clear where to enter, the lines are well marked, any student can handle this. If the device is already activated and under warranty, in the column (see photo). The right to service and repair can be seen as a green plus, and there is also the expiration date of the warranty.

Neither a receipt nor any other form is required to reinstate your limited warranty with free repairs. All you need is a unique serial number for the device and a coherent statement of the problem. But if the period has expired before the purchase, they will say the same thing everywhere, and you will have to pay for the repair in the same way as for installing a running application, repairing a gray product of unknown origin, or correcting the bottom line in the mobile version of the site. And leaving a negative review is also pointless, because the service center operates in accordance with the company’s rules. Therefore, it is recommended to check the limited warranty period when purchasing any gadget or device from Apple.

Checking iPhone by name and serial number.

When buying an iPhone secondhand, you need to be extremely careful. Fraudsters are trying to sell various types of counterfeits on the secondary market, without checking which there is a chance of being left broke. How to check an iPhone by name and serial number on the official Apple website is described in this instruction.

How to find out iPhone serial number

In order to get additional information about the iPhone, we need the device's serial number. You can get it in various ways, for example, look at the back cover of the device (or on the SIM card tray in older models), but the easiest way is to go to the settings.

Step 1. Go to menu " Settings" → « The main ones."

Step 2. Select " About the device."

Step 3. Find the line “ Serial number" It contains the serial number of the iPhone.

We got the serial number, all that remains is to check it on the Apple website.

How to check an iPhone by serial number on the official Apple website

Step 1. Go to the special page on the Apple website to check your iPhone by serial number ( link).

Step 2: Enter your iPhone serial number in the field and click " Continue».

Step 3. Wait for the results page to load and review the information received.

? What does checking the iPhone serial number give you?

What information does this page provide?

1. You are convinced that the iPhone is truly original. If the Apple verification service recognizes the iPhone, then it is 100% original.

2. The exact iPhone model is determined. Very often, on the secondary market, scammers try to sell an iPhone 6 under the guise of an iPhone 6s, an iPhone 7 under the guise of an iPhone 8, etc. They rely on inexperienced buyers. On the Apple website it will be clear exactly which iPhone model you have in your hands.

3. Warranty status is being clarified. Apple's service accurately answers the question of whether the iPhone is under warranty. Unscrupulous sellers often lie about the warranty. They say that the official warranty for the smartphone is still valid, although in fact this is not the case. A quick check through the Apple website and you've got it all figured out.

4. Verified date of purchase is verified. And just as important, the service allows you to make sure that the iPhone was officially purchased and not stolen. This is a very important point, as a confirmed purchase date will allow you to contact Apple support with any questions.

How to check iPhone by IMEI

How to find out IMEI on iPhone? Elementary. To do this, you just need to enter the command in the “Phone” application *#06# . IMEI will instantly appear on the screen:

This is how the IMEI of an iPhone is displayed after entering the command *#06#

If the iPhone is packaged, you can look at the IMEI on the packaging:

IMEI has been found, now all that remains is to punch it and find out additional information. This can be done using the following services:

Just go to one of the listed sites and enter the IMEI of your smartphone in the verification field. The check is completed in just a few seconds.

? What does checking an iPhone give?

1. iPhone status is determined: stolen or not. The main thing that an IMEI check shows is the status of the device. If the iPhone is lost or stolen by its real owner, the check will warn you about this. An iPhone that is listed as lost or stolen should never be purchased. Only if for spare parts.

Result of checking iPhone by IMEI. We see that the smartphone is no longer guaranteed, but is not stolen or lost

2. The country of purchase is determined. The IMEI determines the exact model number of the iPhone. It is necessary to check in which country the smartphone is intended for sale.

The model number allows you to find out where the iPhone comes from

3. Shows Find My iPhone status. Also, checking by IMEI allows you to find out whether the “Find iPhone” function is enabled on your iPhone right now. If it is enabled, then the seller must be asked to log out of his iCloud account.

Each product purchased is provided with a manufacturer's warranty. Its essence is that during the warranty period the product will not change its consumer qualities and will perform its declared functions. Otherwise, the buyer has the right to return or replace the faulty sample with a similar one. In this material we will talk about how to check the Apple warranty and what types of warranty are provided in the Russian Federation.

Standard Warranties

When purchasing any Apple equipment, the user automatically receives two guarantees for the selected product:

Annual limited, provided by the manufacturer.
Two-year (guaranteed by the Russian Law “On the Protection of Consumer Rights”).

They calculate deadlines differently. In accordance with the law, the warranty begins at the time of purchase or receipt of the ordered product. Apple's limited warranty begins when your device is activated. For example, an iPhone purchased in advance as a birthday gift, which has been lying in a box for several months, will receive a company guarantee only at the moment when the birthday person turns it on, registering it under his ID. At the same time, the period determined by law will already be calculated in months from the date indicated on the sales receipt.

Additionally, from the moment of activation of any Apple device, the user receives ninety days of free technical support via telephone. and the expiration date for the possibility of telephone consultation can be simultaneously on a special page of the company’s website.

Advanced option

In addition to standard, automatically provided privileges, the user can pay for an extended warranty and service plan. This program is called AppleCare Protection and is not available for all of the company's products. In Russia it can be ordered for the following products:

All types of Mac computers.
iPod music player.
Apple Thunderbolt Display Monitors.
Apple TV set-top box.

The cost varies widely and depends on the category of product for which the extended warranty is purchased. Its validity period is three years. Throughout the entire period, the user receives the right to free contact with the service by phone. Check Apple warranty on tech. Support for this program is available on the same page as the standard one.

Among other things, there is also an international guarantee. It is understood that authorized service centers operating in Russia, as part of its implementation, must service all Apple products, regardless of the country of purchase. In fact, everything is somewhat more complicated. This type of warranty service will only cover those devices that are officially registered and certified for distribution in the Russian Federation.

Service status

As we have already said, to find out the service status of your Apple device, you will need to go to a special page. Here you can check Apple's warranty. Once on this page, you will find only two text input fields. In the first one you need to indicate the device number, and in the second - a verification captcha.

The issued service status certificate contains a maximum of four points:

Valid date of purchase of the device.
Status of technical support by phone with its end date.
Right to warranty repairs.
Status of your AppleCare extended warranty, if purchased.

All items are additionally accompanied by color status indicators. Checkmarks on the green field correspond to valid items, exclamation marks on the orange - expired ones. In some cases, when checking the Apple warranty in Russia, you can see an exclamation mark in the blue field. For the user, this means that the right to warranty repairs does not apply to his device. The reason will be indicated, but usually it is the purchase of goods abroad.

Check for iPhone, iPad

To check your mobile device for warranty, you will need to enter its serial number. For devices running on iOS, you can find it in several ways:

Look at the box the device was in when purchased.
Go to settings, item “Basic” - “About this device”.
If your device synchronizes via Wi-Fi with iTunes, look in the information field.
Go to the Apple ID management page and view the serial number for the linked device.

On the company's home page, select "Support" from the top menu and scroll to the "AppleCare and Warranty" section. To enter your serial number for verification, you will need to select the interactive link “Is my product still under warranty?”

Checking Mac computers

On computers, you can check the Apple warranty by using the menu with the apple logo located on the top information panel. Selecting About This Mac will open a window with the specifications of your device. The serial number will be listed as the last item. Further actions are similar to those already described for mobile devices.

There is another way to check the Apple warranty on an Apple computer. In the opened window with device characteristics, go to the “Maintenance” tab. Select "Check Service and Warranty Status" here. A technical support page will open where you will only need to enter a confirmation captcha. Your device will automatically transmit the serial number and it will be indicated in the appropriate field.

Special programs

On the Apple technical support page you can find information about the company's extended replacement and repair programs for all users of certain types of devices that have been found to have manufacturing defects. If your device falls within the description of the detected defect, you can take it to an authorized service center for a free replacement or repair.

A list of such centers is provided on the page describing the program. Additional information posted there directly warns users that the measures taken do not affect the current warranty. In other words, you can fix the identified defect free of charge, but the warranty period of your device will not be changed.

Another point of additional information states that if, before the announcement of the repair program, you contacted the service with an identified problem and incurred financial costs for servicing the device, the company is ready to compensate them. Of course, the fact of such treatment will have to be confirmed with a sales receipt.

Finally

We told you about ways to check the Apple warranty for the device you purchased, the types of warranties valid in the Russian Federation and some features related to service. This information will allow you, knowing your rights, to competently communicate with service employees if necessary.