I can't hear you on Skype, what should I do? They can’t hear me on Skype, what should I do? Check: does the voice reach SKYPE

If you cannot hear the interlocutor when making calls on Skype, you need to look for the reason for such silence. The problem may be with your speaker settings or your friend's microphone may be faulty. The accessory must be adjusted for it to work properly.

What should I do to properly configure the messenger? To begin with, it is still recommended to check the functionality of the equipment used. Then compare the installations of the Windows operating system and applications on the computers of both subscribers. There are several ways to make sure your interlocutors hear you, and you hear them.

Sound settings on a personal computer

If the user cannot hear the interlocutor, or the sound is played very quietly, First, you should check your PC settings. You need to start by figuring out whether this is an application problem or a computer problem.

To do this, you need to check the functionality of the speakers or headphones used for conversation. It is because of their incorrect application that users often wonder why they can’t hear me. So, the order is as follows:

1. Make sure your device is connected to your computer and that it is turned on. To do this, you can start playing any audio or video recording. If everything works and sounds are played normally, you need to continue looking for the problem.
2. If there is no sound, then the installed drivers may be outdated and require updating. You can install them using the disk that comes with your computer/laptop, or download it from the manufacturer’s official website.
3. Then you need to go to the sound settings directly in the application itself (Tools/Options). In the “Speakers” section, select the headset that will be used.

Another way to solve the problem of having trouble hearing on Skype is to make a test call. Next to the call button there is a sound test button, with which you can verify the normal functioning of sound reproduction.

After saving the new settings, the user needs to check them through a test call. To do this you need to call Echo/SoundTestService. The robot will help you make sure that the sound in Skype really works.

If everything works, the headset is in order, the drivers are updated, but there is still no sound, you need to check the devices of your interlocutor.

Setting up a friend's computer

If the problem “I can’t be heard on Skype” occurs not to you, but to a friend, then the problem is most likely related to the operation of his microphone.

It is necessary that he check the reliability of the microphone connection to the computer. Often, users connect the headset to the wrong terminal (the microphone jack is usually located on the back of the case and is pink).

Then you need to make sure that the device is turned on. During a conversation, in the center at the bottom of the messenger window there is a button with a picture of a microphone, which can be used to turn the device on or off. If the icon is a red strikethrough square, your partner accidentally disconnected their microphone. To turn it on, you need to press this button again. This is a fairly common reason why you can't hear on Skype.

Another point is to check that the microphone settings are correct (Tools - Settings - Sound Settings). You can also test the device by calling a robot.

other methods

When any problems occur during a call, such as the sound disappears or my sounds are distorted, follow a few simple steps:

• sign out of Skype;
• From the “Start” menu, select “Run”;
• in the next window you need to enter “%AppData%\Skype” and press Enter. This will take you to Skype where you need to delete the shared.xml file;
• After restarting Skype there should be no more problems.

Sometimes it’s enough just to exit the program and log into your profile again. Everything starts working fine after a reboot.

Below are some more methods to maximize your audio quality:
1.Use headphones and microphones to eliminate voice echo. Make sure your devices are connected to the correct socket. Try changing the order.

2.Installing device drivers. After installing device drivers, connect your USB headset before launching the program.

3.If your voice sounds very quiet, first try moving your microphone a little closer. If moving doesn't help, try the following combination: Tools → Options → Audio Settings, and uncheck Automatically configure microphone settings. The app will no longer automatically set the volume.

4.Compare your Windows Sound settings with your Skype Audio settings. To find Skype Audio settings, select Tools → Options → Audio Settings. To find Windows Sound settings, select Start → Control Panel → Sound or Sounds and Audio Devices.

5.Use the latest version of Skype. A problem in the “can’t hear me” category can also be caused by incompatibility between different versions of the program. If all else fails, then you and the subscriber who cannot hear you should switch to the newest version of the messenger.

6.Check your Internet connection.

7.If you are using a mobile device, use the app's speed test to check your mobile connection's performance and compliance with Skype's requirements.

8.Close any applications that may interfere with the call or cause audio loss.

If none of the methods listed above helps, there may be a problem with the technical component of one of the devices used.

During video communication, problems with sound may arise, after which the user asks the question: Why can’t my interlocutor hear me on Skype? Without a voice, conversation is impossible, and the whole point of using the program is lost.

This means that the problem requires immediate elimination - especially since it is solved in most cases without difficulty.

The first thing I should do when a problem arises is to check whether there really is a problem on that side.

First, I make sure that I myself can hear the sounds of the computer and my voice during communication - otherwise the problem is clearly with incorrect microphone and speaker settings.

To check you need:

• Login to Skype;
• Open the “Tools” / “Settings” and “Sound Settings” menus in turn;

Skype menu to check for audio problems

• Opposite the “Microphone” inscription you can see a menu where devices are selected, and next to “Volume” there is an indicator showing the sound strength. If you speak into a microphone (built-in for a camera and laptop or an external one, which can be separate or together with headphones), the bar should turn green. The louder the voice, the farther the stripe should be colored.

But if no changes occur, I become convinced that the problem exists on my part. This becomes especially noticeable when we also cannot hear the interlocutor. And that means we continue to understand further.

Return to menu

While the window is still open, you should:

• Check whether automatic setup is allowed for your microphone (there should be a checkmark next to the corresponding item);
• Select the correct device, not the default one (in the drop-down menu).

Selecting a microphone and checking the automatic setup

There may be several microphones - sometimes the system automatically selects the wrong option. Having selected the desired device, you should try to talk again - but not with the interlocutor yet, but with the test program - Echo123

Call to adjust sound

If I can’t hear my voice well or there is no sound at all on the recording that Echo123 plays after the end of the call, I should check other devices from the list of microphones. Selecting them one by one, we check each one using the same test call.

If a solution to the problem could not be found in this way, it is not in Skype.

Return to menu

The next step is to check that the microphone is connected correctly. There cannot be such a problem on a laptop, since this device is built-in. But on a computer, the external device must be connected to the appropriate connector.

It's usually located on the back and is pink or red - although there may be other color options, and the audio connection panel on modern PCs is often located on the front.

A laptop, on which you can also connect an additional microphone to improve sound quality, has similar connectors on the side.

Microphone jack

Once you have found the correct holes, you should make sure that the microphone is connected correctly. To do this, the device must be completely inserted into the connector until there is a characteristic quiet click. After completing these steps, turn on the video again and make sure there is sound now.

Return to menu

If the problem is still not resolved, a new question arises - what to do next if, it would seem, the program is configured and working, and the microphone is connected. However, it remains to check the operating system, which is also often the reason for the disappearance of sound.

If your computer is running Windows XP or later versions of the Microsoft platform, the issue can be resolved by setting up audio devices.

Windows XP

For this system, click on the “Start” button and find on it first “Control Panel”, and then “Sounds and Audio Devices”. Now the Audio Tab is selected and the microphone is checked.

Tab for adjusting microphone volume on Windows XP

First you need to select the desired device, and then check its volume. Sometimes the microphone checkbox may not be checked. In other cases, the volume is at zero. All these problems need to be eliminated and the conversation on Skype should be tried again.

Windows 7, 8, 10

For modern versions of Windows, you can solve the problem of why the interlocutor’s voice cannot be heard in the same way. The only differences are in access to settings. For this you should:

1. Click the "Start" button
2. Go to control panel;
3. Select the “Sound” icon;
4. Go to the “Recording” tab.

Setting up a microphone for Windows 7

Now follows:

1. Select microphone properties (after turning it on if the device is disabled);
2. Make sure that the device is in use (the “General” tab);
3. Check the microphone volume (Levels tab).

Microphone volume levels for Windows 7

The speaker icon on the right completely mutes the system microphone sounds. For some reason it may be pressed and the problem is solved by pressing it again.

Some other interesting articles on this topic:

Return to menu

If none of the problems help and the user may still say, “My sounds can't be heard by the people I'm talking to,” the cause could be due to the computer's drivers or even a hardware issue.

In the first case, you need to update the control programs, in the second, contact the service.

My interlocutor can't hear me on Skype - Solving the problem

geek-nose.com

No sound in Skype: solving the problem

Hello. I am sure that many of you use the Skype messenger to communicate with friends, family or business partners who are located at a distance from you. Readers often come to me with the problem: “there is no sound on Skype, I can’t hear the other person.” Have you encountered this? I think if you find yourself on this page, then you also find yourself in an unpleasant situation. Now we will analyze the main causes of the problem and solutions.

Does voice reach Skype?

It is likely that the problem does not come from your side, but from the interlocutor. To test this assumption:

• Launch Skype;
• Click on the “Tools” item (in the top menu) and select “Settings” from the drop-down list:

• When the options window appears, select the “Sound Settings” section on the left;
• A list of devices will be displayed on the right:

• Try selecting any other option (if available) from the list next to “Microphone”. Set the volume slider to maximum or check the “Allow auto tuning” checkbox;
• Now tap the microphone, blow into it, say something. At this time, the level indicator on the volume scale should move (from green to red). If this happens, then everything is fine with you.

Correct connection

Even experienced professionals sometimes confuse the connectors for connecting audio devices. Especially if everything is done in the dark (under the table) or by touch. Typically, the speaker output is green and the microphone input is pink. There are also characteristic symbols. Which, alas, are not always noticeable.

The same colors are applied to the plugs. It is very difficult to confuse:

Be sure to check this option if the question arises: “there is no sound on Skype, they can’t hear me, what should I do?” You or someone else may have accidentally pulled out the cable and then reconnected it incorrectly. Do not forget that such connectors can be not only on the front panel (of the system unit), but also on the back. If the front inputs do not work, connect a microphone to the rear ones.

Not long ago, one of my subscribers wrote to me on Facebook: “What should I do, my friend can’t hear me on Skype?” We tried several solutions, but the following one worked.

Windows Settings

If the headset is working, and everything is configured correctly in the messenger, then it’s time to delve into the system sound options.

• In the “Control Panel” in the “Categories” view mode (open through the “Start” menu), you need to go to the “Sound and Hardware” section. There select “Manage sound devices”;
• When the window opens. Go to the “Recording” tab and see a list (or one) of microphones.
• If empty, try right-clicking to open the context menu. In it, select the item “show disabled” devices.

• Is your microphone available? Is it just colored gray (inactive)? So, right-click and click “Enable” in the menu. The audio device is now active.
• Open “Properties” and on the “Levels” tab, drag the top slider (controller) to the far right position (up to 100).
• Save the settings by clicking “OK”.

Now go to Skype to check. Well, can they hear you now? If not, then there are several more options to fix the problem.

Updating the messenger

This rarely happens, so you should not exclude such moments. The fact is that an outdated version of the messenger on your computer or the PC of your interlocutor may be incompatible with the newer edition. Try downloading the most current version of the application from the official website and recommend it to your pen pals.

Now you know why there is no sound in Skype and how to identify the cause of the problem.

Sincerely, Victor!

it-tehnik.ru

Why can't my interlocutor hear me on Skype?

It’s a fairly common problem that you can’t talk on Skype because no one can hear you, although there is a video and we can hear the interlocutor perfectly. In 99% of cases, the problem is solved in a couple of mouse clicks. In this article we will look at the possible causes of this problem.

Why can't my interlocutor hear me on Skype? First, let's make sure your microphone is connected as needed. On a laptop it is built-in, and there is nothing to worry about. If you want to plug it into the system unit, then the main thing is not to confuse the socket. Often the microphone comes with the video camera and is connected via USB, then there is no confusion. But if it is separate and you don’t know where to connect it, read the article “How to connect a microphone to a computer.”

Next, the problem is divided into: does not hear and does not hear well. If we can’t hear you at all, do the following.

In Skype there is a menu at the top, we need to click on “Tools” and go to “settings”

Then in the “Basic” section, select the “Sound Settings” option. There is a “Microphone”, to the right of it we can choose its name. Change it to something else and click “save.” If the only word you see there is “no,” it means the microphone is not connected.

After connecting, you can call someone and check if they can hear you, but if you are reluctant to call, or you suspect that the problem is not with you, do the following.

Everyone has an incomprehensible contact “Echo / Sound Test Service”, if you deleted it, you can add it again through the search. This is a test of your microphone. Call this contact.

The answering machine will tell you that this is a ping service, and will ask you to say something into the microphone after the signal. Then he will let you listen to what you said. If you hear yourself speaking, it means the microphone settings are correct and the problem is not with you, but with your interlocutor, let him, where you chose the microphone, try to select the speakers. If speech is not audible, then there is a problem on your part.

Why can't my interlocutor hear me on Skype? It might be worth adding a boost to the microphone. Go to “control panel” - “hardware and sound” - “sound”. In the window that opens, go to the “record” tab. Select the microphone and click "properties"

Now go to the “Levels” tab, set the microphone to 100 and “Microphone Gain” to “+20 dB”, then click “ok”.

Now try talking to someone, maybe the problem will go away. If the sound still does not work, it may be that the microphone is faulty, try installing another one or installing yours from a friend. Reinstalling audio drivers may also help.

pc-knowledge.ru

Why can’t they hear me on Skype (Skype) solution to the problem

The article was edited on February 2, 2017.

Today we’re talking about just this: “Why can’t they hear me on Skype? The solution to this problem."

Personally, I found 2 reasons.

• The microphone is not suitable for you and you need to change its name in the settings.

If such a thing happens, then you immediately need to go to the Skype settings and select the sound settings. The main thing is to pay attention to what microphone you have connected at the moment.

We conclude that he is not suitable for you, because you hear, but you are not there.

It is very important that the sound indicator, when selecting a microphone, immediately reacts and flashes green. This one is the one that suits you.

And so what needs to be done to eliminate this cause - your actions:

• Open Skype
• Select tools from the menu

• Settings
• Sound settings with headphones icon

Then select the microphone (from which the green line is formed). To do this, say something to him.

If it is there, it means he is reacting. If not, choose another one until it's green.

• Sound device drivers require updating.

This is another reason why you are not being heard. It is hidden in the old sound driver on your computer. Solving this problem is a matter of 3 seconds. To do this, you need to go to the device manager and update the configuration.

How to get there? Start >>> control panel >>> device manager.

As you can see, everything was resolved. It seemed like there was no solution and you were in a panic because an important conversation, deal, contract was being disrupted...

However, there is always a solution.

That's all for me. Call each other, communicate in good health! And may you never have problems.

ritabk.ru

Sound does not work in Skype - what to do if they can’t hear me using headphones

During a conversation on Skype, especially if you have just installed it, sometimes various types of problems arise, both with sound and image.

It often happens that you hear your interlocutor, but he does not hear you. The causes of such sound problems can be different, and below we will analyze each of them and find out troubleshooting methods.

There are many reasons why your sound may not work, and now we will look at the main ones in order:

• The main source of all sorts of problems and malfunctions during a Skype call are problems with the Internet connection. Silence can be one of the factors indicating insufficient quality of the Internet signal. Check the correct Internet connection, whether via a LAN cable or using Wi-Fi on your device, and ask your interlocutor to check, because calls on Skype require two-way or more communication, so both you and your opponent may have problems with the connection . The solution to this problem is to establish an Internet connection;
• If, after you have made sure that both you and your connection have a good Internet connection, and your opponent continues to not hear you, then most likely you have problems with the microphone through which you are talking. To resolve this issue, if you are using a separate external microphone, first check its connection to the device. If this does not help, then later in the article we will discuss methods for solving the problem of a non-working microphone.

Video: Reasons why sound does not work for incoming calls and messages on Skype

Skype mutes sounds

If, while Skype is running, it drowns out all other programs open on the computer, this problem can be solved:

1. in the sound section, which you can access by clicking on the “start” button in the bottom menu of your computer and selecting “control panel”. There, in the “hardware and sound” section, find “sound”;
2. in the dialog box that opens, you need to find the “Communication” button. After clicking it, you will see a message stating that the Windows operating system may reduce the volume of various sounds when using the computer to talk on the phone;
3. Next you see a list in which the computer advises how to behave in such cases with the following options:

If your computer partially or completely drowns out all other sounds during Skype calls, then most likely one of the first three options is active. To prevent Skype from drowning out sounds, simply select the fourth option and activate the circle to the left of the line.

Quiet sound

There is also a problem that your Skype interlocutor can hear you perfectly, but you can barely hear him because of the quiet sound.

There may be several reasons for this problem:

Can't hear the call

If you receive a call but cannot hear the ringing sound, there may be several reasons for this:

Interrupted

If during a conversation in Skype your sound is interrupted and you only hear fragments of the other person’s speech, then first check your Internet connection. Perhaps you or your interlocutor simply have too weak or no Internet signal at all.

In this case, the first thing you should do is check the source of the Internet distribution:

• correct connection of the LAN cable to the computer or laptop;
• the functionality of the router and the connection of the device to it.

If the Internet connection is working properly, then your interlocutor should check the functionality of his microphone; perhaps he just has problems with the microphone.

Video: Setting up sound and video in Skype

Computer sounds are heard

A problem that often occurs is that when you have some additional sounds turned on on your computer during a conversation on Skype, for example, you are listening to music, and your interlocutor hears all these sounds on his computer or other device. There is a solution to this problem.

In the sound section, which you can access by clicking on the “start” button in the bottom menu of your computer and selecting “control panel”. There, in the “hardware and sound” section, find “sound”.

There you will see an active circle opposite one of four points:

• turn off all other sounds;
• reduce the volume of other sounds by 80%;
• reduce the volume of other sounds by 50%;
• no action required.

Just make active the first item “turn off all other sounds” and the problem will be solved.

Photo: remove audible computer sounds

The interlocutor hears nothing

If during a conversation in Skype your interlocutor hears absolutely nothing, then here are a few steps that are designed to solve this problem:

Microphone problems

People often complain about the problem that “the sound doesn’t work on Skype, they can’t hear me in my headphones.” Most often the problem is either in the headphones of your interlocutor or in your sound recording device, that is, in the microphone.

If you have problems with an external microphone, then first:

• check that it is connected correctly, that is, whether you connected the recording device to the correct socket.

If you have an internal microphone or all previous manipulations with the microphone did not bring any positive effect, then there are several more options to solve the problem:

If, nevertheless, the last point is more suitable for your situation, then do not despair, this problem can be solved. In this case, go through the “Start” menu to the “Control Panel” and select the “Audio” tab there, there you will find the “sound recording” item and check the microphone volume level, which should not be lowered to the lower level.

If adjusting the volume doesn’t help, go through the Start menu to “Control Panel” and in the “Hardware and Sound” section, check whether your computer sees your recording equipment, perhaps it currently has another microphone in priority, then select from the list desired and save the settings.

Echo during a call

If you hear an echo or extraneous noise during a Skype call, either a better Internet connection or you need to replace the headset will fix the problem. Using a Skype test call, check what is causing you to hear an echo, perhaps you have a low-quality microphone that is creating noise.

Skype microphone not working after update

If, after updating the version of Skype, your microphone stops working, then most likely your Skype settings have simply gone wrong.

To return them you need to perform a few simple steps:

Problems with sound in Skype are always associated either with the settings of the Skype program itself, which is much easier to solve, or the problems lie in the malfunction of your headset or the reluctance of your operating system to work with them. In any case, all these problems are resolved.

It's no secret to many that Skype is one of the most popular communication tools on computers and laptops. Millions of people communicate with each other every minute using this program. But unfortunately, not everyone’s communication is problem-free. There are actually a lot of questions, and one of them is when you hear your interlocutor during a video or audio call, but he doesn’t hear you.

In this article we will try to help you solve this problem.

Why might you not be heard on Skype?

Almost every Skype user knows that a conversation over the Internet is possible thanks to the microphone built into the laptop or connected webcam. If you can hear your interlocutor, this means that on his part everything is in order with the microphone. It works and is configured correctly.

And if they can’t hear you, then most likely your microphone is missing/faulty or not configured correctly. Therefore, your voice is not transmitted to the interlocutor.

What to do?

The first thing you need to do is go to the Skype settings and select to transmit your voice, and then check it.

To do this, in the left corner of the main Skype window, you need to click on the three horizontal dots opposite your name and select “Settings” in the menu that opens.

Selecting a microphone in Skype

Here, in the very first line opposite the word “Microphone”, you need to click on the arrow and try to select another microphone from the list that opens.

After that, just above, click on “Make a free trial call.” A standard sound check will start, where you will be asked to say a few words. Then your phrase will be played back and if you hear it, then the microphone is configured correctly.

If you did not hear what you said, then you need to select another microphone from the list next to the word “Microphone” and repeat the test call until you hear yourself.

What if all else fails?

In this case, you can try connecting the webcam to another USB connector, preferably on the rear panel of the system unit. If you have a laptop, then try updating the drivers for the webcam by downloading them from the official website of your laptop manufacturer.

The last option is to buy a new web camera, fortunately they are not expensive at all now, connect it to the USB port of your PC or laptop, then go to the Skype audio settings according to the instructions above and select the microphone of the new web camera from the list.

A fairly common situation is when, during a conversation on a mobile phone, one of the interlocutors cannot hear the other, which makes both parties nervous, especially if important information needs to be communicated.

When faced with a similar problem, many people write off their gadget and think about buying a new one, but this is a mistaken action. Basically, when you can’t hear your interlocutor on the phone, it’s not difficult to fix the problem; it all depends on the source of the problem. What methods to use will be discussed in this article.

To diagnose yourself, take the test. The virtual assistant will identify the problem and tell you what to do.

Have you covered the proximity sensor with your finger?

Right! Wrong!

In modern smartphones, especially in the entry-level price category, the proximity sensor may sometimes not work or malfunction, causing a lot of inconvenience.

We continue diagnostics >>

Did you turn up the volume?

Right! Wrong!

If turning up the volume does not solve the problem, click the “Continue diagnostics” button.

We continue diagnostics >>

When they call you back, can you hear your interlocutor better?

Right! Wrong!

If it doesn’t help, we continue the diagnosis.

We continue diagnostics >>

Did you clean the speaker with a cotton swab soaked in alcohol?

Right! Wrong!

If it doesn’t help, click the “Continue diagnostics” button.

We continue diagnostics >>

The network may be overloaded, wait 15 to 30 minutes.

Right! Wrong!

If it doesn’t help, click the “Continue diagnostics” button.

We continue diagnostics >>

Has the phone been dropped or repaired?

Right! Wrong!

If dropped or repaired, the board responsible for playing sounds may be damaged.
If it didn’t crash, click the “Continue diagnostics” button.

We continue diagnostics >>

Can't hear the other person

It's time for repairs, the problem is clearly not in the software part, you can't fix it with your own hands.

Start again!

What to try first

Cover the proximity sensor with your finger

When you are using a touchscreen mobile phone and cannot hear the person you are talking to, the problem may be that your ear is unintentionally muting the microphone. In modern smartphones, especially in the entry-level price category, the proximity sensor may sometimes not work or malfunction, causing a lot of inconvenience.

During a conversation, try simply placing your hand on the proximity sensor (close the entire front camera block) and tap on the microphone icon.

Turn up the volume

The simplest method is to try to increase the sound level using hardware keys located on the body of the gadget. Only then move on to other options.

Network is overloaded

This often happens due to network outages, for example, due to bad weather conditions or other radio interference. Call technical service. support from your operator to ask why cellular service is so poor in your location. If the consultant says that this problem does not come from them, then try removing the SIM card, and then reinserting it and repeat the call.

Ask to call back

If you still can’t hear the caller, there is another way to restore sound - it is necessary for your interlocutor to call himself, and for you to pick up the phone. This may work if the reason lies not in mechanical, but in software damage.

Sometimes, you can simply not see and turn off the microphone during a call. This is especially true for modern Android and iOS devices. We turn the microphone back on and in 90% of cases this will correct the situation. If this does not help, then you need to reboot the device and make the call again.

Clean the speaker

An extreme option, but sometimes it works. Take a cotton swab moistened with alcohol and gently wipe the speaker of your smartphone. Thus, accumulated dust and dirt will fall out of the sound slots.

technical issues

All the above tips do not always help, since the reason for the lack of volume may be mechanical in nature. We list the damage that causes the microphone to stop working:

• Inside the speaker there is a magnetic coil, the turns of which are connected to contacts on the board. One of these turns may break, leading to failure of the part.
• There are phone models where the speaker is connected to the board via a cable. Such a wire can simply break or come off the connector.
• It is possible that the track on the microcircuit, which is responsible for supplying power to the microphone and speaker, may be erased.
• To convert and transmit sounds, a special microcircuit is provided in the design of the device; it can also burn out or be mechanically damaged after a strong impact.
• The volume button also does not last forever and often breaks when the sound is turned off.

It is possible to carry out independent repairs of such elements, but only if you have the appropriate knowledge. In other situations, it is better to take mobile phones to a service center to restore the functionality of the microphone.

Factory reset

If you have done the manipulations that were noted earlier, but you are still unable to hear your interlocutor on the phone, you can return the cell phone to the factory settings, since the software can sometimes fail. This procedure is performed using the “Settings” menu in the “Backup and reset” tab. Depending on the modification and brand of the telephone, this item may be called differently. After going to the “Restore and reset” item, click “Reset to factory settings”.

We would like to warn you that if your smartphone contains any significant information, photographs, audio recordings or video material, first transfer everything you need to an external drive. Thus, after resetting the settings, you can easily return all content to the device and continue to use it.

The bad news is that if this does not help, then you will need Android firmware for the device, which is described below.

Important! Don’t forget your accounts (Google, Viber, Skype, mail, etc.), after the reset they will also be deleted, so remember and write down all logins and passwords for them in advance.

Serious reasons

An even more radical method of restoring the audibility of the speakers is to flash the gadget, because problems can begin due to a software failure of the OS. To perform such an operation, there are many sites where you yourself can find instructions and the necessary utilities for your smartphone model.

True, it is important to understand the intricacies of computer wisdom at least at an intermediate level. Otherwise, almost any cell phone repair service specialist will be able to fix this problem. Bring your gadget and say: “During a conversation, I can hear perfectly well, but I can’t.” Then the technician will know where to start diagnosing.

Ask a question to a virtual expert

If you still have questions, ask them to a virtual expert, the bot will help you find the problem and tell you what to do. You can talk to him about life or just chat, it will be interesting and informative!

Type your question in the field and press Enter or Submit.

Conclusion

First of all, you need to correctly and as accurately as possible determine the cause of the malfunction, using all the methods from this article. Since in most cases you can return your phone to full functionality without much effort. If the device is under warranty, then don’t bother, but immediately take it to the service center.

Video

“The other person can’t hear me on Skype” is a problem that makes voice communication on the Internet both impossible and meaningless. Let's figure out what the problem might be and restore the functionality of the application.

Why can't I be heard on Skype?

The main reasons for this failure are as follows:

1. Something happened to the program settings (probably after an update);
2. Faulty headset;
3. Skype is incompatible with your operating system and microphone.

They can’t hear me on Skype: what should I do?

To fix the problem you need to check:

1. Update the messenger version on your device and ask your interlocutor to do the same. Also make sure that the drivers are also updated.
2. Internet signal quality.
3. Is the microphone connected properly, is the input working - what if someone accidentally touched something?
4. Disable programs that may interfere with data transfer. Browsers, games, file hosting services, etc. often conflict with Skype.

If you have, look at the details about all the ways to diagnose it in our article.

They can’t hear me when talking on Skype: what else should I check?

Find Echo/Sound Test Service in your contact list and call the virtual assistant, who will give all the necessary instructions during the conversation. This service is free. You record the message, and the service will play it back. If you hear everything very well, then let your interlocutor now look at his settings. Probably a problem on his part.

The sound in Skype has disappeared - they can’t hear me: we’ll deal with the microphone

Both you and your opponent must perform the following actions:

Another problem often occurs, which we talk about in our other material.

Problems with sound: go to settings

It remains to clarify a couple of points:

In theory, we have now diagnosed everything that is possible. But if the situation has not changed for the better, then it seems:

Some additional driver is required for the audio headset;

There is a critical conflict between the OS and an external device, and this problem can only be resolved by a service center.

Good afternoon, blog readers. Yesterday I was asked a question, what should I do if... Skype can't hear me well, and how to set up a microphone for skype. Today I will answer these questions in this note and help people who asked them. In general, in Skype there is such a jamb with the sound of the microphone and I will tell you why this happens, I will immediately note that if you have some kind of soft IP telephony, then there may be competition for devices, I advise you to use them separately.

It's hard to hear on Skype

It often happens that you are hard to hear through Skype, the point is that Skype seems to have a good setting, auto-regulation, which is designed to help the user not bother with microphone settings, and put it all on their shoulders. Microsoft, as always, wanted to do better, but it didn’t work out without a bug. It happens that you have a laptop or a microphone built into the camera, this is where the chaos begins, Skype, with automatic adjustment, tries to minimize the external background, due to which it begins to lower the volume level of the microphone and, as a result, they can’t hear you

as a result, you start talking louder, again they can’t hear you well, and then you start to get irritated and yell, and if you’re in the office, you also strain your colleagues, preventing them from working. Let's fix this urgently.

And so you must have Skype installed for your desktop, I told you where to get it and how to install it earlier, check out the link on the left. Open the menu Tools > Settings

To set up a microphone for Skype, go to the menu item > Sound settings and see the disgusting checkbox, Allow automatic microphone setup, urgently uncheck it.

As a result, you should have the Allow automatic microphone setup checkbox unchecked and the volume slider set to the maximum position. Because of this daw, there may also be a problem with IP telephony, which can be launched while Skype is running.

Also, let's make sure that your microphone is at its maximum volume position; to do this, go to > Control Panel.

Sound icon.

The settings window will open, go to the recording tab, and double-click on the active microphone on your computer, it is marked with a green checkmark.

Let's try to figure out why the microphone is quiet on Skype. People encounter this problem quite often; it creates a lot of inconvenience for both the speaker and the person who is simply trying to hear everything. If there are several options for solving a similar problem, I’ll try to sort them all out. However, first of all, you and I must understand what the problem itself is. Initially, you need to find it, and then start correcting it.

I would like to note that the problem may not only come from a person who is hard of hearing. It is likely that there may be a problem on that side as well. This is very inconvenient, because you will be adjusting your microphone with all your might, while at the same time it will work perfectly. And so, from the very beginning, we’ll tell you how to check whether your microphone is working properly.

These simple steps will help you understand how other subscribers hear you. If you hear your voice clearly and loudly, everything is fine with you. In this case, the problem is only on the part of the receiving subscriber.
If everything works well, there is no need to change anything. But there are also more serious problems, for example: why doesn’t Skype see the microphone? In this case, finding a solution is much more difficult, but we will try to do it with you.

Initially, we check whether Skype sees our microphone.

1. In Skype, open “Tools” at the top of the screen;
2. Next, simply click “Settings”;
3. Here on the left is the “Sound Settings” button, here we go
4. The first line we can find is the “Microphone” category. It is in it that Skype shows which devices it sees. There are times when a non-existent microphone is selected, you need to select ours and click the save button. If you look here and realize that your microphone is simply not displayed here, let’s solve the problem further.

Skype itself always displays only working devices. If he simply doesn’t see yours, then the problem is only in the microphone itself, its software, or something happened with the connector.

Let's check if our microphone works at all.

If you came here, but your microphone did not appear here, you will need to install special drivers. You can download them without any effort on the Internet. We find a driver that is designed specifically for your microphone and install it. For everything to work perfectly, we perform all the steps written above.
If installing the driver did not work for you, the problem is only in the hardware. Only a repairman can help you. But don’t worry about carrying it there, because there are usually two connectors, it’s worth checking them all.

If the microphone does not work on Skype, what should I do?

If you have checked, the microphone on the computer works fine, and you can see it on Skype, but it just doesn’t want to work, you need to do the following:

So we have sorted everything out for you