On iPhone X it’s hard to hear your interlocutor (Speaker?). Why the speaker does not work on the iPhone X The speaker does not work on the new iPhone

On iPhone X it’s hard to hear your interlocutor (Speaker?). Why the speaker does not work on the iPhone X The speaker does not work on the new iPhone

Smartphones are gaining popularity every year, new models are entering the market, electronics are becoming more advanced and functional, but problems during operation are inevitable. There are a great many options for iPhone breakdowns, let's try to make sense of this sea of ​​chaos. In this article we will answer the question, what to do if the speaker on your iPhone does not work? We will find the reasons for the speakers to fail and list options for eliminating the problem.

According to statistics, 25% of users encounter this problem. With the release of new models from Apple, the problem when the speaker does not work on a device that seems to be reliable as a tank will only get worse.

Why does not it work?

All iPhone models are equipped with an earpiece and a polyphonic speaker to play music and call signals. For example, if the sound does not work on an iPhone, you need to understand which one has become unusable. There are many reasons why the speaker on an iPhone breaks; here are the most common ones:

  • Water has entered the polyphonic or earpiece speaker
  • Mechanical damage to the phone
  • Overheating and subsequent peeling of the chip responsible for encoding the audio signal may be the reason why you lost sound on your iPhone.
  • Falling the iPhone from a great height onto a hard surface, as a result, again causes a problem with the microcircuit.
  • Software errors of iOS, applications, or banal system glitches

As a result of the speaker not working on the iPhone 5, the sound on the iPhone does not work. But we need to make a clarification, since the phone has a top and bottom speaker, each responsible for reproducing different sounds. To find out which of them has become unusable, especially if water has gotten into the phone, we carry out simple tests, similar to microphones.

Symptoms of a malfunctioning top speaker

  1. No sound is played during a call
  2. Noises, crackling, voice distortion when talking
  3. I can be heard in the FaceTime app, but I can’t hear the other person.

Bottom speaker broken

  1. Can't hear the other person on speakerphone
  2. No sound when playing games or in applications
  3. Music and radio does not play


After you have understood the problem, you need to try to fix it yourself, without the help of paid technicians from service centers. If you hear crackling, interference and stuttering when communicating with your interlocutor, most likely there is something wrong with the connection, but not always. This may not be caused by the fact that the conversational or music speaker does not work, but by a problem with the audio codec, a small chip, in the bowels of the phone.

How to fix the problem?

You can fix only the simplest and most obvious problems yourself, when the earpiece or bottom speaker does not work.

  1. Inspecting the iPhone case for dirt
  2. We remove the case and clean the microphone holes and the non-working speaker on the iPhone (which one is not working was discussed in the previous section)
  3. We clean the meshes that cover the technical openings from dust and dirt
  4. We insert working headphones into the 3.5 mm jack located next to the charger and carefully remove them. We repeat the procedure up to 10 times, perhaps the sound codec is frozen.
  5. We are trying to reboot the iPhone, how to do this, read the article on how to reboot a frozen iPhone
  6. In the most difficult case, reset the settings to factory settings. This erases all applications and user settings; in 10% of cases, this is precisely the problem.

Question answer

  • What to do if water gets into the iPhone speaker?

Most likely, liquid got inside the device, and this is more difficult to eliminate; read about this in the article: What to do if your phone falls into water?

  • What should you do if beer/jam/other edible or not-so-edible liquids are poured into your phone’s speaker?
  • If the iPhone 6 speaker does not work, will the troubleshooting instructions from lower models work?

Yes, it will do, the methods will work successfully for iPhone 4s, iPhone 5s, iPhone 6 and even the 7 series.

  • Why is Apple technology so poorly protected from moisture and dampness?

This is a question for technical support, no comments here.

With the growing popularity of Apple products, and especially the iPhone, it is completely logical that there will be a surge in demand for service centers servicing these products. Every day, hundreds of users come to phone service shops and complain that only one of the speakers on their iPhone works. All of them are sure that their device is defective, and they feel, at least, deceived, because they paid a considerable amount to purchase a brand new iPhone 5s. Let's figure out what the true causes of such problems are and try to eliminate them without resorting to replacing the entire device.

In most cases, the problem can be solved without purchasing a new gadget

Why is the speaker not working?

First of all, it should be said that all iPhones, be it the 4, 4s, 5 or 5s, have only one speaker. You can find it on the bottom end side immediately behind the charger connector. It should be noted that next to the charging input there is another hole, which is a microphone. It is thanks to him that we hear our interlocutors during a telephone conversation.

As for malfunctions, the most common reason that renders the speaker on the iPhone 5s unusable is mechanical damage resulting from impacts or falls of the phone. Failures of this kind lead to expensive repairs of individual spare parts of the device, and in the most extreme cases, replacement of the entire phone. There are often cases when people, without knowing it, reduce the volume of their speakers to the very minimum.

The most common causes of breakdowns

If you notice that the speaker on your iPhone is not working correctly or refuses to function at all, try the following measures to restore its functionality:

  1. If you were listening to music through headphones and noticed that the device stopped making sound after you unplugged the accessory, try plugging it back in and then abruptly unplugging it. If necessary, repeat the manipulation several times. Such malfunctions in the tool may be due to the fact that the iPhone 5s still thinks that it contains headphones. If after these steps the speaker still does not work, then you will need to replace the upper cable connected to the audio jack.
  2. If, after installing third-party software, you begin to notice that the speaker is not working well, simply uninstall the suspicious program. By clearing the iPhone 5s memory of applications that are incompatible with its software, you will return the settings to their previous state and fix the problem.
  3. There may be problems with the speaker's operation due to dirt and dust getting inside the iPhone. To correct defects, simply clean the hole of the tool.

  4. If the speaker works, but does it quietly, check whether the sound-producing element is in order. If it doesn't do its job, you'll likely have to replace it. If the element is working, check for dirt in the sound channel and clean it.

  5. If the device works poorly, constantly wheezes and makes extraneous noise, then the entire speaker needs to be replaced; no other repair measures in this case will have the necessary effect.

  6. There may be cases where sound problems occur due to too much moisture getting into the device. Moreover, this does not mean at all that the phone fell into water; a simple accumulation of condensation due to the iPhone 5s being in a place with high air humidity is sufficient. In this case, you need to thoroughly dry the phone and, if this does not solve the problem, replace the damaged part.

If you cannot independently determine and eliminate the malfunction of the speaker, entrust this matter to professionals at the service center. As a temporary measure, you can easily use headphones that will allow you not only to enjoy your favorite music, but also to make calls. A similar life hack will not help you out only when using an alarm clock. If you don’t want to get into an awkward situation and oversleep an important event after noticing problems with your iPhone, rush to the nearest center that services Apple equipment.

It's hard to describe the disappointment and amazement of an Apple user when, instead of playing your favorite music, your phone doesn't make a sound. If you find yourself in such a situation, do not rush to get upset and assume that the iPhone 6 speaker is not working. After all, you can probably solve the problem on your own in just a minute. Let's try to understand why the speaker stopped working on your iPhone 6 and what to do about it.

iPhone 6 speaker does not work, no sound: what to do?

If you have recently inserted headphones into your phone, insert them again and take them out again. The phone probably thinks that the plug is still in the socket, and therefore there is no sound from the polyphonic speaker of the iPhone 6. Also, just in case, it’s worth checking the sound settings and the position of the mode switch - what if you inadvertently turned off the sound, and now in vain you think that the iPhone 6 speaker needs to be repaired?

If these simple steps don't help and your iPhone 6 speaker isn't working, reboot your phone and update the firmware. It makes sense to remember if you have recently installed pirated programs - they may affect the operation of the speaker. And only after you make sure that the issue is not a system failure, can you suspect that the iPhone 6 speaker is broken. However, hardware failures must also have their reasons.

The first thing that may cause the need to replace the iPhone 6 speaker is listening to music at maximum volume too often. Its failure due to a clogged speaker, falling of the phone, or moisture ingress is also not uncommon. In the latter case, you need to disconnect the device and seek repairs. Otherwise, you will have to repair the iPhone 6 speaker and other parts of the gadget.

We recommend that you contact our service center for a free diagnosis of the device at our service center. Specialists will identify the reason why the iPhone 6 speaker is not working and select the optimal cost-effective solution. Depending on the type of breakdown, the technicians will offer to clean, resolder the sound card, or replace the iPhone 6 speaker. The maximum time for the most complex repairs is two days.

iPhone X is the new flagship from Apple, which is truly different from all previous smartphone models. In addition to improved performance, users now have the opportunity to experience the highest quality display. The software shell is presented in the form of iOS 11 with a new interface and the addition of exclusive features. It is worth noting the Face ID hardware and software service, which made unlocking the phone even more reliable and made the data storage procedure as secure as possible. However, like any other smartphone, inevitable problems may arise due to use with the iPhone X.

Previously, a large number of reports about bugs that were specific to the tenth version of the smartphone (stripes on the screen, crunching of the display, and others) appeared on the Internet. Detailed instructions on how to get rid of these problems are on the Yodamobile blog.

Today we’ll talk about the problem with the speaker, since this type of malfunction, according to statistics, appears already in the first 1-2 years after purchasing the gadget. The essence of the problem is that the user is faced with a sound recording error, the interlocutor cannot hear you, or there are problems with audibility when working with Skype and Face ID video calls. Next, you will learn what to do if the speaker does not work on the iPhone X, how to get rid of the problem at the software level, or carry out repairs yourself.

Causes of malfunction and first aid

There are the following reasons for problems with the speaker:

  • You are muted. Often, users simply forget to check whether the system sounds are turned on. Due to their deactivation, problems arise in the operation of the auditory and conversational speakers;
  • Bug in iOS or program. A non-working speaker is not always the cause of a hardware failure. In many cases, a breakdown occurs due to a banal bug in the operating system or due to an error in the operation of an open application;
  • An error occurred on the other user's side. If only one of your interlocutors complains that you cannot be heard during a conversation, it may be that there is a problem on his smartphone, but with the hearing speaker. Test how other people hear you during a conversation.

Immediately after identifying the problem, you should exclude the possibility of a software bug. Only after this can you begin to repair and replace the part. Make sure that:

  1. You have enabled sound in iOS;
  2. Firmware updated;
  3. The smartphone settings have been reset. It is recommended to perform a reset if problems with the speaker appeared as a result of an iOS update.

Instructions for replacing the speaker

Among the options for hardware failure, simple dust contamination is distinguished. It can accumulate both in the speaker and on its protective mesh. If you encounter just such a malfunction, there is no need to change the part. It is enough to disassemble the smartphone and clean the part with a cotton swab slightly moistened with alcohol.

In all other cases, you need to completely change the speaker. You can save up a new original part on Yodamobile.

Also, for repairs you will need a set of tools:

  • Spudger;
  • Display suction cup;
  • Mediators;
  • Engineering hair dryer;
  • Tweezers;
  • Pentalobe screwdriver.

Follow the instructions to open the case and replace the earpiece on iPhone X:

  • Remove the two screws that are on either side of the charging port;
  • Next, heat the edges of the case with an engineering hairdryer so that the display can be easily detached;
  • Place the suction cup on the bottom of the case and pull the screen from left to right like a book;
  • Pry the edges with a spudger as shown below;

  • Open the smartphone without detaching its right edge. Next, unscrew the highlighted screws. Move the motherboard cover aside. Then take a spudger and disconnect the screen cable. Set the screen aside;

  • Remove the next set of screws;

  • Take tweezers and carefully lift the bracket shown in the figure below. Do not attempt to completely disconnect the part as it is connected using a different cable;

In iPhone 6, iPhone 5s, iPhone 5, iPhone 6s, iPhone se, iPhone 4s, iPhone 4, iPhone 7 plus, iPhone x, iPhone 7, iPhone 2g, iPhone 8, like others, there are 2 speakers: top and bottom and sometimes It happens that 1 speaker does not work, but the second one works.

Moreover, if one ear speaker (auditory) does not work, that is, a conversational one, but a speakerphone or external speaker (headphones) can work.

There are several reasons and most can usually be eliminated on your own without visiting specialized places.

If both speakers stop working at once, the situation becomes more complicated, but it can often be resolved independently.

It also happens that the speaker works quietly or poorly during a conversation, for example, it wheezes - we will also consider this situation below.

Sometimes you even need to get inside an iPhone 5, iPhone 6, iPhone 5s, iPhone 4, iPhone 4s, iPhone 7, iPhone 8, iPhone se, iPhone 5c, iPhone 6 plus and so on, but I hope such a future will bypass you.

NOTE: You won’t believe it, but there is an application that can actually restore the functionality of the speakers on an iPhone -. I recommend trying it.

The first reason why the speakers on the iPhone do not work is that it is simply turned off

Apple devices have an almost invisible button on the case and you can accidentally hit it - it mutes the sound (see picture above).

What to do? Just move the button to a different position (so that the red or yellow stripe does not appear on the side) and see what happens.

The sound can also be turned off through the settings - the built-in do not disturb function is running (Android also has this).

Then you won’t hear if someone calls you. This is a crescent moon icon - make it inactive (grey).

The second reason why the speakers on the iPhone do not work is the headphone jack.

If you often use headphones, the connector very often gets damaged, and the smartphone says headphones are connected (it may not write).

What to do. It can solve the problem for a short time by inserting and unplugging the headphone cable from the device several times.

You can also pick out the connector with a match, but if you continue to use headphones, you will soon have to replace the connector.

This is not only a problem with smartphones, but also happens often on TV. The metal plate in the connector simply does not move back to its original position and the device behaves as if headphones are connected.

The third reason why the speaker on an iPhone does not work is that the Bluetooth function is turned on

Apple smartphones can redirect sound to a Bluetooth accessory and the speakers will not work.

What to do? Just go to settings and turn off bluetooth - if sound appears, you can turn this feature off later.

If it does not appear, then the problem is not with something else, for example, with the software. Then just do a factory reset.

Reason four: iPhone fell and speakers don't work

If the phone fell into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for sound.

The same thing can happen if you fall into the snow and lie there for a while - the phone is warm, the snow melts and water gets into the device.

My wife once dropped me into the water (by the way, I also dropped it into the water while fishing, but I was carried away), so not only did the sound not work or it would not turn on, but the phone was not even repairable.

If someone flooded the iPhone with water after a fall, then the sooner you need to remove the battery (the smartphone partially works even when turned off) in order to avoid short circuits on the board.

Reason five: the speaker in the iPhone is poor or quiet

Very often, the sound quality in a smartphone leaves much to be desired. Wheezing usually occurs after a fall—the membrane is damaged.

What to do? Just change the speaker - they cannot be repaired, and they are not expensive (the better the quality, the more expensive).

The speaker operates quietly when dust accumulates or especially sweet liquid gets in it.

What to do? Usually cleaning resolves the issue. If there is dust, you can blow it out with a can of compressed air.

Also, the sound may become quieter if the resistance on the audio coil drops (depleted like a battery), then just replace it with a new one.

Other reasons why the iPhone speaker does not work

If the speaker is not working well, you don’t have to rush into repairs, because you can still communicate somehow, but when it doesn’t work at all, the reason may be hardware - a breakdown of the cable or the element of the motherboard responsible for audio.

As an option, try headphones, very often they work, and when you have free time, you can contact the service.

There is a pleasant moment for you here - the cable or speaker changes very quickly - about 20 -30 minutes.

So you won’t be without communication for a long time, although a lot depends on the service point itself - make sure that the service there is good, otherwise you’ll have to wait a week for the employee to find the appropriate required component.

The iPhone speaker does not work - to summarize

To summarize, we can say the following. The smartphone has a top and bottom speaker. Anyone can get hurt. The main reasons include:

  • flooding the smartphone (snow, rain, tea, beer, coffee, juice, water);
  • mechanical damage (falls: fell, dropped);
  • dust, small debris, connector
  • software failure;
  • volume is turned off;
  • manufacturing defects.

If you suspect a manufacturing defect, then immediately take it to Apple service, just make sure that there is no unlicensed software in the iPhone - if there is, you will not receive repairs under warranty.

Also, the warranty is void if the device is dropped, flooded or damaged - then you can contact any service - not necessarily Apple. Good luck.

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